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citizenM Chicago Downtown
4.0 star property

Upscale hotel, walk to Michigan Avenue

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

citizenM Chicago Downtown

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (USD 19.00 per person)
Interior

Overview of citizenM Chicago Downtown

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
The price is RM 712
Price available on 12/05/2024

Check out the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Popular LocationMichigan Avenue1 min walk
  • Popular LocationChicago Riverwalk2 min walk
  • Popular LocationMillennium Park5 min walk
  • AirportChicago, IL (MDW-Midway Intl.)29 min drive
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Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Restaurant
Air conditioning
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The price is RM 631
per night
28 Apr - 29 Apr
River Hotel

About the area

Chicago

CitizenM Chicago Downtown is located in Downtown Chicago, a neighbourhood in Chicago, and is near a metro station. Art Institute of Chicago and Chicago Theatre are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Check out an event or a game at Soldier Field, and consider making time for Field Museum of Natural History, a top attraction not to be missed. Guests appreciate the hotel's central location.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • LH Rooftop - 3 min walk
  • The Royal Sonesta Chicago Downtown - 2 min walk
  • Sweetwater Tavern and Grille - 1 min walk
  • Base Bar - 1 min walk
  • Cerise - 2 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a bar, a gym and a 24-hour business centre. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Luggage storage, a front desk safe and coffee/tea in reception
  • Coworking spaces, smoke-free property and a computer station
  • Guest reviews give top marks for the overall value
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 19.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 12 May 2024 start from RM 711.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 934 out of 1280 reviews" "
Rating 8 - Good. 221 out of 1280 reviews" "
Rating 6 - Okay. 63 out of 1280 reviews" "
Rating 4 - Poor. 32 out of 1280 reviews" "
Rating 2 - Terrible. 30 out of 1280 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Volita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location. The hotel was nice and clean. Staff very friendly and knowledgeable about restaurants and things to do! I only wish they had a microwave on the premises. Outside if that will be coming back
Stayed 4 nights in Apr 2024

10/10 Excellent

Elssy

Travelled with group
Liked: Staff & service, property conditions & facilities
Loved this place. Very clean and modern. Very convenient location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shweta

Liked: Amenities, property conditions & facilities
Loved the ambiance and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Hadley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful environment - fun, sassy with a great humor flare. Every detail thoroughly thought out from the high end technology to the hallway carpet to the fun figures on the back of the receipt. User friendly front desk experience. Definitely recommend and will return to CitizenM for the next visit.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Shannon

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful
Stayed 2 nights in Apr 2024

6/10 Okay

Jose

Business traveller
Liked: Staff & service
Too techy to my taste. The room smelled like a teenager’s room when I walked in
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. A cool, funky vibe, with friendly staff, low pressure. All in all a great stay as it was located close to everything we wanted to see and do. Not sure if we missed it in the description, but the only draw back were the tiny rooms. It fet like a room on a cruise ship, but smaller. We were out and about so it was fine, but “hanging out” in the room was not really an option. They balance that with a lot of commons hang out areas on the main floor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Samantha

Stayed 1 night in Apr 2024