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Crowne Plaza Chicago West Loop by IHG

3.5 star property
Travelers find themselves in the heart of Chicago with easy access to iconic landmarks, while enjoying express check-in, wedding services, and thoughtful amenities

Choose dates to view prices

Crowne Plaza Chicago West Loop, near Millennium Park, offers travelers in-room WiFi and a 24-hour business center. After exploring the city, guests can recharge at the gym or grab a bite at the snack bar/deli. Former visitors consistently praise the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM533
RM626 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(52 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(51 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(117 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Downtown Chicago, a neighbourhood in Chicago, Crowne Plaza Chicago West Loop by IHG is near a metro station. The area's natural beauty can be seen at Millennium Park and Grant Park, while Art Institute of Chicago and Chicago Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field. Visit our Chicago travel guide
Map
25 South Halsted Street, Chicago, IL, 60661

What's nearby

  • Tri Taylor
    University of Illinois Chicago
    9 min walk - 0.8 km
  • Chicago
    Willis Tower
    13 min walk - 1.1 km
  • Merchandise Mart
    Merchandise Mart
    16 min walk - 1.3 km
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    2 min drive - 2.2 km
  • Old St Patrick’s Church
    5 min walk - 0.4 km

Getting around

  • Ogilvie Transportation Center
    8 min walk
  • Chicago Union Station
    9 min walk
  • Chicago O'Hare International Airport (ORD)
    33 min drive

Restaurants

  • Parlor Pizza Bar
    5 min walk
  • Zeus Restaurant
    4 min walk
  • Green Street Smoked Meats
    5 min walk
  • Sawada Coffee
    5 min walk
  • Mr. Greek Gyros
    4 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel near Willis Tower
Consider a stay at Crowne Plaza Chicago West Loop by IHG and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Rye Deli & Drink, features American cuisine. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, concierge services and multilingual staff
  • Wedding services, a front desk safe and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 398 rooms feature comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers and limited housekeeping

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  • Free Wi-Fi
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22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 14 kg per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

Is Crowne Plaza Chicago West Loop by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 14 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on 22 Mar 2026 start from RM533, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Chicago West Loop by IHG?

Self-parking is available for USD 54.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Crowne Plaza Chicago West Loop by IHG?

Checkout is at noon.

Where is Crowne Plaza Chicago West Loop by IHG located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of University of Illinois Chicago and Willis Tower. Millennium Park and Michigan Avenue are also within 2 miles (3 km). Ogilvie Transportation Center is 8 minutes by foot and UIC-Halsted Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Chicago West Loop by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1326 out of 2009 reviews
Rating 8 - Good. 417 out of 2009 reviews
Rating 6 - Okay. 148 out of 2009 reviews
Rating 4 - Poor. 56 out of 2009 reviews
Rating 2 - Terrible. 62 out of 2009 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff at front desk.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
The staff was friendly, great location off the highway and walkable to restaurants, bars, etc. Will stay again for sure!
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Wonderful room and staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose A

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very polite staff. Good place to stay.
Stayed 8 nights in Dec 2025

10/10 Excellent

Quentin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with a great view and this was the best hotel staff I've ever seen. I'll definitely stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and the room was very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Aubrey

Liked: Cleanliness, amenities, property conditions & facilities
Great location with friendly staff and clean, comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

doris

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Staff was extremely helpful and super nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Juliet

Liked: Cleanliness, amenities, property conditions & facilities
Room clean Staff excellent Everything was excellent , no complaints!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good price and helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Viktorija

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great location, parking accessibility, front desk clerk was also very nice and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Jessamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful space, service was excellent. We really enjoyed our stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ravon

Liked: Cleanliness, property conditions & facilities
Yes the room was clean and the staff was very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff was courteous
Stayed 3 nights in Dec 2025

8/10 Good

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Lissette

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with a balcony! Absolutely loved it. Such a beautiful area to stay at so close to everything very friendly and helpful staff checked in daily and the rye was good too
The rye
The rye
Lobby
Balcony
Stayed 2 nights in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally attentive staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Staff was so friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Anick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The Check in went great! The staff was super friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Marnecia

Liked: Cleanliness, amenities
We really enjoyed our stay, and the balcony view was beautiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for us visiting friends in the West Loop and easy Lyft/Uber rides to the popular museums. The staff was friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Superb staff, immaculate room
Stayed 1 night in Dec 2025