Birkenhead Hotels with Swimming Pool

"The location was perfect"

"Breakfast was lovely. "

"Room was clean although the furniture a little tired indeed of updating and small amounts of mould in many areas of the bathroom Staff were very welcoming and accommodating Breakfast was good with a selection of self service hot and cold options "

"The staff was professional and accommodating. The room was very comfortable. Breakfast was very good. The bar was limited. The exercise room was better than most, but small. Location is perfect. Value for money is good. "

"Great place to stay. Good breakfast. Helpful staff. Nice room. "

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"We love the Resident!! Would encourage all visitors to Liverpool to give this property a go! "

"very good an d a lot of it"

"Hotel tired and in need of updating. Dirty pillow cases! Heating in room not working, electric fan heater provided with feet missing - potential fire hazard! Staff very friendly, polite welcoming, attentive and happy! Food great, bar service great. Attention to food allergy great! "