Hotel Best Western di Chicago Tengah

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"Staff was extremely helpful and friendly. Everything about the stay in the room was great. I couldn’t find the icemaker, but I also didn’t ask so that’s on me. I would stay again for sure."