Servis Apartment di Caribbean

"Parking is awful in Old San Juan and this hotel does nothing to help. There is no place to unload luggage, except by blocking traffic. There is no help from anyone to help with luggage. The hotel rooms were Ok, but old and the floors were not attractive, in fact the floors were dirty. I only stayed here one night but would never stay here on multiple nights. The location, however, was excellent."

"La propreté et l'excellence du service"

"They have a clean room and Kind staff and good breakfast. Everything ok....but..the blackout curtain doesn't work very good. They should have better curtains. Looks good but doesn't work."

"The room was very clean receptionist and elderly lady was very nice and helpful .but I am very disappointed with a male staff the airline email me 12am change my booking the shuttle was scheduled to get me 8.30 am so I whent to frunt desk I ask the man staff to call the shuttle to reschedule my pickup .this man was rude with attitude towards me .it turns out I never get to shuttle .then find out shuttle came he did not cantact me so I had to pay again for shuttle to come back to take me airport...

"Lovely apartment. Take an eye mask as rather bright at night time and early morning. The description says restaurants on site which is not strictly true as it is a next door hotel with a bar and restaurant. It also said business centre but that is not there either. Rooms cleaned to a great standard and well equipped. Lovely powerful shower and a hairdryer was supplied. The beach is lovely and normally plenty of loungers. Security do have to go around and check as passerbys often try...

"We were super disappointed with this resort. Sure it had some good points like a washer/ dryer in the room. The grounds were lovely, we felt safe. The food was ok, but the main pool was down right dirty. Mildew- algae on the deck in all the corners. We don’t think it was vacuumed all day. Never saw it being cleaned or chemicals checked. The rooms are out dated, certainly not a luxury resort. Maybe once upon a time. It’s worn out. It’s obvious leadership from the states hasn’t been recently....

"Todo me gustó, muy trankilo el lugar. Descanse a gusto."

"Staff was very kind and helpful and fixed any problem I had"