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Aroma Hotel

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Deluxe Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Aroma Hotel

Aroma Hotel

3-star property

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
Map
11 Butterworth City Centre, Jalan Raja Uda, Butterworth, Penang, 12300

Explore the area

  • Popular LocationPenang Bird Park5 min drive
  • Popular LocationButterworth Arena7 min drive
  • Popular LocationSunway Carnival Mall11 min drive
  • AirportPenang (PEN-Penang Intl.)25 min drive

Room options

About this area

Butterworth

Located in Butterworth, Aroma Hotel is in the city centre. St. Anne's Church and Kek Lok Si Temple are notable landmarks, and travellers looking to shop may want to visit Sunway Carnival Mall. Don't miss out on a visit to Penang Bird Park.
Visit our Butterworth travel guideOpens in a new window
Map

What's nearby

  • Penang Bird Park - 5 min drive
  • Sultan Abdul Halim Ferry Terminal - 5 min drive
  • Butterworth Arena - 7 min drive
  • Sunway Carnival Mall - 11 min drive
  • Raja Tun Uda Ferry Terminal - 22 min drive

Getting around

  • Penang Sentral - 8 min drive
  • Penang (PEN-Penang Intl.) - 25 min drive

About this property

Aroma Hotel

3-star hotel in the business district
Aroma Hotel provides amenities, such as an outdoor entertainment area and conference space. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A lift, tour/ticket information and a reception hall
  • Luggage storage, free newspapers and 2 meeting rooms
  • Guest reviews speak well of the location
Room features
All guest rooms at Aroma Hotel include thoughtful touches, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and complimentary bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (1100 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

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Free WiFi
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Parking included
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3 star
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Policies

Check-in

89% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: MYR 70.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay (for stays between 1 January and 31 December)
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: MYR 70.00 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aroma Butterworth
Aroma Hotel
Aroma Hotel Butterworth
Hotel Aroma
Aroma Hotel Butterworth, Penang, Malaysia
Aroma Hotel Hotel
Aroma Hotel Butterworth
Aroma Hotel Hotel Butterworth

Frequently asked questions

Is Aroma Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 12 Oct 2022 start from RM 154.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aroma Hotel?

Self-parking is free at this property.

What time is check-in at Aroma Hotel?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of MYR 70.00 (subject to availability).

What time is check-out at Aroma Hotel?

Checkout is at noon. Late checkout is available for MYR 70.00 (subject to availability).

Where is Aroma Hotel located?

Located in the heart of Butterworth, this hotel is 1.8 mi (2.9 km) from Butterworth Arena and 2.8 mi (4.4 km) from Penang Bird Park. Sunway Carnival Mall and St. Anne's Church are also within 12 mi (20 km).

Can I cancel my reservation for free at Aroma Hotel and receive a full refund?

Yes, Aroma Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Aroma Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 21 out of 152 reviews
5 - Excellent 14%
Rating 4 - Good. 57 out of 152 reviews
4 - Good 38%
Rating 3 - Okay. 49 out of 152 reviews
3 - Okay 32%
Rating 2 - Poor. 20 out of 152 reviews
2 - Poor 13%
Rating 1 - Terrible. 5 out of 152 reviews
1 - Terrible 3%

3.5/5

Cleanliness

3.5/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

4/5 Good

Jack
Business traveller
Liked: Cleanliness
Convenient place
Stayed 1 night in Jul 2022

4/5 Good

Chai
Stayed 1 night in May 2022

3/5 Okay

Verified traveller
Business traveller
Liked: Staff & service
Bad Smell
There is bad odor coming from the toilet. Other than that, everything is fine for me
Stayed 1 night in Dec 2021

3/5 Okay

Joanne
Business traveller
Stayed 1 night in Oct 2021

4/5 Good

KH
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, nice location.
Convenient, many eatery nearby the hotel.
Stayed 1 night in Oct 2021

4/5 Good

Lee Na
Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

4/5 Good

Verified traveller
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convinced but the property is old.
Stayed 2 nights in Mar 2021

4/5 Good

Verified traveller
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Eng Hee
Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

layce, perak
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location nearby got a lit of restaurants and convenient store
Stayed 2 nights in Aug 2020