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Reviews of Hawaii Resort Family Suites

2.5 out of 5
Hawaii Resort Family Suites
Jl Raya Labuan KM 146, Pondok Waru, Bulakan, Banten

Reviews

5.8
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

John, Bumfuck india

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Iv never been to this location. must be a scam of some sort.
Stayed 1 night in Dec 2020

4/10 Poor

Rico

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Ika Prasetyawati

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

David, Jakarta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel not as per picture. 3 Pools were green algae un usable. only baby pool which had electric cables hanging in the pool. And one other larger pool which was dirty open but was presenting brown foam and green. The booking included breakfast but no breakfast was available. The restaurant closed at 3 pm due to no staff and this was a 5 day public holiday week budy period so you had to drive to get dinner. The room in 3 days was never serviced and the events advertised were not open. Anyer itsself was disappoimting run down resorts , no people around. We left one day earlier could not stand it any longer . Expedia needs to remove this hotel from there booking
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrading needed!
The hotel need upgrading in overall! I'm sorry to say this ! From the smelly bed room , the kitchen with dirty wok hanging , and broken oven toaster , the toilet very dirty and unpleasant smell need very good scrubbing ! in overall really need upgrading ! The food not much choices luckily we only stayed for 2 nights , the pool area very dirty most of the slides doesn't work broken tiles by the pool.

2/10 Terrible

SunSeeker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average
Great for access to Krakatoa. Friendly staff. But that's about all on the positive side.

6/10 Okay

wahono, Palembang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Holiday

6/10 Okay

andri, jakarta

Liked: Cleanliness, property conditions & facilities
Great hotel for group i think
I want to play with jetski but it tales one hour before reservation

10/10 Excellent

Charles, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for relaxing break
This is a great hotel with very friendly staff. Nice gardens and views, great sunsets. Restaurant is by the water, food of good quality. The spa staff are particularly friendly, well trained. Good value.
view from room
good pool area for kids with slides

8/10 Good

Sigit Pramono, Jakarta

Liked: Staff & service, room comfort
play ground
the water boom need to repaired

8/10 Good

Verified traveller

Liked: Room comfort
balihawaii Anyer in Banten
Condition of the hotel quiet good, beach view, facilities such as swimming pool, park, mountain view. But the internet hotspot not reach the room and not ane towel in bathroom. In general, this is a good place. ush

4/10 Poor

melda, jakarta

Liked: Property conditions & facilities
Disliked: Room comfort
Hawaii A club bali Anyer

6/10 Okay

Liling, Jakarta

Liked: Staff & service
Disliked: Cleanliness
Worth for Money
Its an old hotel and with plenty of facility. But when i come, i cant enjoy their facility cause of the weather. the bathroom not so clean and its have smelly air in the bed room. They have kitchen set in the room so if you can cook inside the room. The mineral water not so fresh to drink.

8/10 Good

Gus, VIP Bogor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n beautiful panorama, very quit n suitable to relax.
Stayed 1 night in Sep 2020

6/10 Okay

akbar, s

Hotel dgn fasilitas cukup & pantai yg berkarang
Fasilitas hotel ckp lengkap, tapi sayang tdk bisa leluasa ke pantai, krn fasilitas pantai yg ditembok dan berkarang, shg saya & klrg mncari pantai diluar hotel & harus bayar lagii..hiks.

8/10 Good

Jhony Fachrizal Pasaribu, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Tempatnya asyik, kamarnya luas, design bagus, pelayanan sangat ramah, waterpark yg bagus, anak2 saya sangat suka...pantai yg dibuat aman untuk mandi anak2. Menu makanan cukup baik, cukup enak, harga yg tidak terlalu tinggi untuk standar resort seperti ini, cukup bersahabat untuk kantong, mengingat tempat makan di luar hotel tidak recommended dan tidak ada pilihan. Overall, sangat menikmati menginap di hotel ini.