Hotel Dekat Boston Manor Park

"Fantastic"

"Decent & clean place."

"The room was always clean and well maintained. The staff was so friendly and helpful. Would come back"

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"I arrived to the hotel late at night around 11pm after numerous travel delayed There’s a heat wave in London at the moment and when I got to my room the temperature on the control was reading 30 degrees. I attempted to turn on the air con but it didn’t appear to work I called the front desk and a member of staff attended. He was unable to help with the air con and said it would have to be reported the next day. He then provided a fan which unfortunately just circulated hot air around the...

"Great hotel with very comfortable clean rooms. Lots of nice areas to sit and relax with a drink and a very nice beer garden where we had freshly made pizza which was delicious. We stayed two nights and Harry and the team gave great service and very friendly. Breakfast was great too. "

"The hotel had a private function on. Deafeningly loud music. Very close t our and other guest rooms. We could not sleep. Nobody could sleep with that going on. Complained. They said it would go on until 1am. Absolutely awful"

"Wonderful overall. Easy walk to Kew Gardens."

"Lovely clean hotel. Friendly staff. Very quiet room."

"The location was good. However Internet connection was non-existent during my stay. The staff were not helpful as they referred everything to a manager who was never on site. It caused great inconvenience. I could not work from the room. Apart from Arham, none of the staff attempted to provide any updates. Service needs to be improved and I am surprised by Expedia’s 4 star rating. No s as prologue or compensation was offered!"

"Room was spatious"

"Early check in was very smooth and appreciated. Staff very friendly and helpful."

"Lovely pub stay. Friendly staff. Nice and clean. Staying again. "

"If you just need a bed for the night it’s ok but don’t expect a lot. If you can actually find your room through the maze of corridors you’re doing well. Opening the door to our room we were met by a very strong smell of cigarettes, very off putting. Room was a decent size for a family of 3 but the beds were solid as a rock. My back the next morning was in bits, at one point I considered sleeping on the sofas in reception! The bathroom was dirty and good luck if you’re in room 238 and want to use...

"Booked two rooms for me and a colleague for a three night business trip. Arrived and was told we only had one room, had to show proof two rooms booked. Everything in the room was dirty / grimy / sticky, there was a layer of dust on every surface, rubbish on the floor, rubbish in the tea bag pot. The television remote control was disgusting, completely gunged up with grime. The carpet was very dirty around the edges - dust and rubbish, skirtings had a thick layer of dirt and dust. The main light...

"The room was basic. There were flies in the bathroom, seemed to be coming out of the light. No security lock on the door so did not feel very safe. The downstairs entrance hall smelt badly if urine."