Hotel Britannia Hotels di Wirral

"On upon checking , the staff were amazing and smooth check in , The room itself could have had a bit of attention , windows don’t open , heating can’t switch off and mattress was rock hard , the bathroom looks brand new and the shower was amazing with but the bathroom sink took about 10 -15 mins to drain away . The check out was also very quick . Also there’s a booking taxi screen in reception which was very handy"

"Staff was okay., property was clean and room was okay. Parking was dificult most of the parking was full and the parking bays had worn away with time meaning people without disabled badges was parking in them leaving us to park further away then was good for us that should be addressed, a room we booked had no window in it which it should have been said or declared before hand it had no window as one of us has severe claustrophobia and had to argue to be changed to rooms which probaly should...

"It was a very good experience in the hotel, the room was very clean and there was a good parking lot and all the amenities were great."

"I was pleasantly surprised with it being a Britannia Hotel. Beds aren’t comfortable though, not one bit, only thing I could criticise"

"Lovely big room.. very clean.. breakfast was good value would definitely stay again"

"On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds...