7 restaurants, breakfast, lunch, dinner served; Indian cuisine

Reviews of Mayang Sari Beach Resort

4 out of 5
Mayang Sari Beach Resort
Jl. Panglima Pantar, Lagoi, Bintan, Bintan Island

Reviews

8.2

Very good

Rating 10 - Excellent. 108 out of 328 reviews" "
Rating 8 - Good. 151 out of 328 reviews" "
Rating 6 - Okay. 51 out of 328 reviews" "
Rating 4 - Poor. 12 out of 328 reviews" "
Rating 2 - Terrible. 6 out of 328 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

GEORGE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the fact the chalets were by the beach. We would have liked more dining options at the resort itself.
Stayed 3 nights in Dec 2023
Response from Sandi on 7 Feb 2024
Dear Mr. George,Thank You for choosing to stay with us at Nirwana Gardens. We will always continuously strive to improve and exceed your expectations. We look forward to creating more beautiful memories for you again in the near future.

10/10 Excellent

Jonathan, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property where you walk out of a beach view room to a 20 m walk to the ocean. Very quiet in November and we literally had an entire beach to ourselves, Food options were good if a little limited this time of year without the beach bar being open for snacks
Stayed 3 nights in Nov 2023
Response from Sandi on 17 Nov 2023
Dear Mr. Jonathan,Thank You for choosing Mayang Sari Beach Resort as your place to stay. We hope this is just the first of many visits and you will always feel at home with us. We look forward to creating more beautiful memories for you again soon :)

10/10 Excellent

Hui Ying Alvina Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice stay at Mayang Sari. Appreciated the shuttle ride between the resorts. Would have like more options like a bicycle to help us get around.
Stayed 2 nights in Aug 2023

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were so kind. The room was spacious and clean. The pool area was located at the nearby hotel, but you could either do a 10 minute walk or take a shuttle. The pool itself was gorgeous. Would absolutely come again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of beach front area. Very relaxing and very clean. Excellent and friendly staff - both resort and restaurant staff. Some litter in upper beach area - maybe away from prying eyes; but still there. Could use a complete, thorough clean-up Overall a very positive stay at this resort. As it was the quiet season it detracted from the overall atmosphere and must have been difficult for the resort staff. Would stay here again.
Stayed 2 nights in Mar 2023
Response from Sandi on 26 Apr 2023
Dear Mr. Michael,We are delighted to read your feedback. The team will be thrilled to hear these kind words. It's truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to our resort.Thank you

10/10 Excellent

Prema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Activities and food options are limited but the beach is beautiful. Staff are friendly
Stayed 2 nights in Mar 2023
Response from Sandi on 29 Mar 2023
Dear Ms. Prema,Thank you for taking the time to review your stay with us. We apologize if any failure to serve you well. And we are very pleased to hear that our staff made your stay pleasant. Your feedback is valuable to us.

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Sandi on 8 Feb 2023
Dear Traveler. Thank you for your review and for choosing our hotel. We are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Chia Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sandi on 10 Mar 2023
Dear Traveller,Thank you for your stay with us.

6/10 Okay

Yong Seng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean room. However few choices of food, and the prices of drinks and food al
Stayed 3 nights in Dec 2022
Response from Sandi on 3 Feb 2023
Dear Guest. Thank you for taking the time to review your stay with us. Your feedback is valuable to us. We are looking forward to having you again as a guest in our hotel.

8/10 Good

Shirlyn

Stayed 3 nights in Nov 2022

8/10 Good

Norbert

Stayed 2 nights in Oct 2022

8/10 Good

Ju, Kowloon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wifi and 4G/5G signal very weak
Stayed 1 night in Sep 2022

10/10 Excellent

Darren

Stayed 4 nights in Aug 2022

8/10 Good

Yandong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good staff. Room is clean. Place is safe.
Stayed 3 nights in Jun 2022
Response from Sandi on 30 Jun 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Dae on 19 Jun 2022
Thank you for stayed in Mayang Sari Beach Resort.

10/10 Excellent

Tushar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Dae on 19 Jun 2022
Thank you for stayed in Mayang Sari Beach Resort.

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a great family stay
Stayed 3 nights in May 2022
Response from Dae on 19 Jun 2022
Thank you for stayed in Mayang sari Beach Resort. Hope you will come again to stay with us.

10/10 Excellent

Tripti

Stayed 1 night in Apr 2022
Response from Dae on 19 Jun 2022
Thank you for stayed in Mayang Sari Beach Resort.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing view of the beach from the sea side chalets and the vegetarian choices in the Spice restaurant definitely a plus. Will recommend to our friends for sure
Stayed 2 nights in Feb 2020
Response from Public Relations Manager, Nirwana Gardens on 19 Feb 2020
Dear Guest, thank you for your kind review, we truly appreciate your positive comments about our view from the chalets, beach location and food at Spice restaurant. It was our pleasure to have you with us and we look forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and courtesy transport from ferry port ............,
Stayed 3 nights in Jan 2020
Response from Public Relations Manager, Nirwana Gardens on 21 Jan 2020
Dear Guest, thank you for choosing to stay at Nirwana Gardens while vacationing in Bintan. Your positive feedback on our location and friendly service is much appreciated. It is always a pleasure to offer our guests a positive experience and we look forward to you joining us again soon.

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayang Sari Beach has no pool.
The description of this property is not accurate. There is no pool on the property. The only pool you are allowed to use is a 20 minute walk or a 5 minute bus ride away at a different property. The only restaurant on site is an Indian/ Indonesia style. All the other restaurants require the bus that runs in 1/2 hour schedules. We also found some of the bars and restaurants closed even though the onsite advertising shows them to be open. Nice facilities, nice beaches, but they have tar. The restaurants we did find open were good, breakfast was fine also. Golf cars are available for rent but must be returned by 6PM at about 20$ per hour. We had a good time but feel like the property description is very deceptive, with a little effort by management to improve dining options and transportation between venues this could be possibly become a 4 star property. After this 3 night stay I would only rate it at 3 stars.
Stayed 3 nights in Dec 2019
Response from Public Relations Manager, Nirwana Gardens on 9 Jan 2020
Dear Robert, thank you for taking the time to tell us about your experience. We have carefully noted each point you raised and we will address your feedback with the management. We greatly appreciate your comments about aspects of the resort. As our resort span across 300 hectares of land with 5 different properties for a different holiday experience, most of the restaurants and facilities between each property are shared hence travelling around our property requires our guests to take a complimentary shuttle service with a frequent bus schedule. Guests will get the full experience as everyone now has access to the facilities and restaurants within Nirwana Gardens. Sorry to hear you couldn't enjoy the beach thoroughly due to the pollution. We know how this can interrupt the vacation fun and the frustration falls on our resort too. We have feedback this to the relevant authorities and hope that it won’t affect the resort for long as we work hard on promoting our lovely beach. In addition, we have extended more manpower to clean the beach. We hope to welcome you back for yet another stay and we hope you give us the pleasure to host you all again in the near future at Nirwana Gardens.

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the ocean view chalets. Your door open to the wonderful view of the sea and the sounds of the wave. However, the water is not very clean. Thus not suitable for swimming and playing in the water, but the sandy beach was very nice.
Stayed 2 nights in Nov 2019
Response from Public Relations Manager, Nirwana Gardens on 16 Dec 2019
Dear Rose, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. See you again soon and as always, we remain at your service.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there in November and had the place to ourselves. So of course we were well attended to by the wonderful staff. The room was fantastic, clean, comfortable and cool. The breakfast and pool at the nirwana gardens next door was so nice. We also enjoyed a couples massage which was great. I can't recommend this place more. Too bad we live on the other side of the world or we would go often.
Stayed 2 nights in Nov 2019
Response from Public Relations Manager, Nirwana Gardens on 13 Nov 2019
Dear Guest, thank you for taking the time to share your experience. We are pleased to know that your time with us was enjoyable and we hope you give us the pleasure to create more wonderful memories in the near future at Nirwana Gardens.

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Investigate the numbers first
The Hotels.com description oversold this place. It is true that Mayang Sari has only 51 rooms, but the seven restaurants and all other amenities are shared with the immense Nirwana Beach property. Restaurants and drinks were overpriced, so I'm glad we stocked up at the duty-free before departure.
Stayed 2 nights in Oct 2019
Response from Public Relations Manager, Nirwana Gardens on 13 Nov 2019
Dear Mark, thank you for sharing your experience. Whilst we are pleased that there were some positive factors to your stay, we are sorry that there were shortfalls that affected what could have been a more memorable experience with us. Do be assured that we are reviewing the points you have brought up and we continue to work hard to ensure that we deliver the best to our guests.

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Public Relations Manager, Nirwana Gardens on 13 Nov 2019
Dear Steward, we truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, especially quite easy access to the beautiful beach for 1 minute on foot! The more restaurants will be able to serve delicious foods (of course, not so bad), the more I will visit here.
Stayed 2 nights in Sep 2019
Response from Public Relations Manager, Nirwana Gardens on 8 Oct 2019
Dear Guest, I am delighted that you enjoyed your stay with us, particularly our location and food. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. See you again soon and as always, we remain at your service.

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from Public Relations Manager, Nirwana Gardens on 8 Oct 2019
Dear Guest, I'm sorry to hear that we did not meet your expectations and that you were not impressed with your stay. We would like to get in touch to find out more about your stay with us. We would greatly appreciate if you could let us know how we can improve and what went wrong at marketing[at]nirwanagardens[dot]com[dot]sg. We hope that this hasn’t put you off a return stay with us and anticipate in welcoming you a better experience on your next visit to Bintan.

4/10 Poor

Camden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced pseudo adventures
We were hoping to do more adventurous activities while here. The jungle hike was by the road, and everything else was obscenely over priced, or just dishonest to advertise (surfing).
Stayed 1 night in Sep 2019

10/10 Excellent

Victor, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! You must go! We had a wonderful time and the staff is very friendly and helpful
Stayed 1 night in Sep 2019
Response from Public Relations Manager, Nirwana Gardens on 8 Oct 2019
Dear Victor, we are delighted to know you enjoyed your getaway at Nirwana Gardens. It is a pleasure knowing that you felt well-taken care of during your stay. Thank you for your kind review and we hope to have you with us again when you plan your next visit to Bintan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Public Relations Manager, Nirwana Gardens on 8 Oct 2019
Dear Guest, thank you for the great ratings and we hope to welcome you back soon!

4/10 Poor

Joanne

Disliked: Staff & service, property conditions & facilities, room comfort
Give it a miss
Stayed 1 night in Sep 2019
Response from Public Relations Manager, Nirwana Gardens on 8 Oct 2019
Dear Joanne, we are sincerely concerned and apologise that we fell short of your expectations in some area. Do let us know how we can further improve your stay and where did we miss? Although you have indicated otherwise, we hope for the opportunity to welcome you back on your next return to Bintan, should you choose to stay with us again in the future.

8/10 Good

Elen

Liked: Cleanliness, staff & service, room comfort
good but not excellent
The private beach is amazing, calm sea, white sand, peaceful environment. The hotel is not new but okay - the room is big, good bed, good bathroom. Everything clean and good service. But the price of the food was expensive compared to other places. For example: we traveled to Bali, stayed in a very nice hotel with excellent food and the price was half that we payed in Mayang Sari. Also the food was normal, nothing extraordinary that could justify the price. We spent more than SG$300,00 for just two days (lunch and dinner).
Stayed 2 nights in Aug 2019
Response from Public Relations Manager, Nirwana Gardens on 9 Sept 2019
Dear Elen, we are pleased to know that your time with us was enjoyable and you found our hotel conveniently located beside the beach. Your kind words are encouraging and we are pleased to be of service. However, I am sorry that the prices did not meet your expectations and I will pass on your feedback to the management to continuously improve the services we offer. Thank you and we look forward to welcoming you back again.

8/10 Good

Hui Miang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More variety of food please.
Everything is fine except for the choice of food.
Stayed 1 night in Jul 2019
Response from Public Relations Manager, Nirwana Gardens on 14 Aug 2019
Dear Hui Miang, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Rest assured, your feedback has been shared with the F&B team to enhance our guest stay experience. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Public Relations Manager, Nirwana Gardens on 29 Jul 2019
Dear Guest, we truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Public Relations Manager, Nirwana Gardens on 29 Jul 2019
Dear Leanne, we truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!

6/10 Okay

Sheila, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food resort is quite expensive almost the same price in Singapore so there's not much different between Singapore to Bintan...except the Sandy Beaches it's magnificent amazing! The only thing I came here because of the Ocean that we don't have it in Singapore that's it!
Stayed 3 nights in Jul 2019
Response from Public Relations Manager, Nirwana Gardens on 17 Jul 2019
Dear Sheila, thank you for your feedback and we do apologise that we did not live up to your price expectation which affected your stay experience with us. I have made sure to share all of your feedback with the management for their review. We will work harder on creating a better experience for all our guests and hope to serve you better when you return.

8/10 Good

Vince, Singapore

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got Dolphin 02 and 04 for 2 nights and the sea-front villas are superb with great view, beautiful and clean beach, clear water. What a place to relax and refresh
Stayed 2 nights in Jun 2019
Response from Public Relations Manager, Nirwana Gardens on 26 Jun 2019
Dear Vince, we are happy to learn that you enjoyed your stay with us. Be sure that your feedback is really appreciated and motivate us to keep delivering the level of service and choices that our Guests are used to. We look forward to hosting you once again when your travel brings you back to Bintan.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Next to the beach! Great for a weekend getaway
Stayed 1 night in Jun 2019
Response from Public Relations Manager, Nirwana Gardens on 26 Jun 2019
Dear Guest, thank you for taking the time to share your experience with us. We strive for excellence and it truly makes our day to hear that you had such a great time with us. We look forward to serving you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Public Relations Manager, Nirwana Gardens on 16 May 2019
Dear Guest, we truly appreciate the great rating you have awarded us and hope to welcome you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do with a little variety on drinks and costs, also bar closing at 9 was a little excessive for a holiday resort.
Stayed 2 nights in May 2019
Response from Public Relations Manager, Nirwana Gardens on 16 May 2019
Dear Guest, thank you for the great ratings and for sharing a review. While we are happy to know that you had an overall pleasant visit with us, we have taken note on your feedback and ensure that we continue to provide the services in line with our guests’ expectations.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A slice of paradise. Room was modern and clean. Sitting on our porch with a glass of wine listening to the waves hit the beach was so relaxing. We ate at the spice restaurant and the bistro and both meals were excellent. Beach sand clean and cool. Think powedered sugar. We really enjoyed the swim up bar
Stayed 2 nights in Apr 2019
Response from Public Relations Manager, Nirwana Gardens on 30 Apr 2019
Dear Guest, thank you for taking the time to share your experience. We are pleased to know that your time with us was enjoyable and you found our accommodation conveniently located beside the beach. We are truly happy that you enjoyed the beauty of our resort and we hope you give us the pleasure to create more wonderful memories in the near future at Nirwana Gardens.

10/10 Excellent

Shiraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, room, service
Stayed 1 night in Mar 2019
Response from Public Relations Manager, Nirwana Gardens on 3 Apr 2019
Dear Shiraz, thank you for choosing to stay at Nirwana Gardens while vacationing in Bintan. We truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relaxing weekend but Tar on the beach
Overall trip is relaxing, but the main reason why we booked this hotel is due to the beach. Unfortunately the beach was not "swimmable" as there were TAR on the water and beach. for unsuspecting guests who didnt see the caution sign, they will be surprised to see these Tar residue on their skin after even just a stroll along the shoreline. Otherwise cottage was big, nice and comfortable. It would be better if the cottage had those added security chain installed so that door cannot be readily entered mistakenly (which happened to us). There were different themed restaurants for variety, food was good, but pricing is similar to Singapore, so I would consider expensive. Each meal will cost approx 20 sgd per pax. Customer Service is good, all personnel can converse in English, and ready to help.
Stayed 2 nights in Mar 2019
Response from Public Relations Manager, Nirwana Gardens on 3 Apr 2019
Dear Guest, whilst we are pleased that there were some positive factors to your stay, we are sorry that there were shortfalls that affected what could have been a more memorable experience with us. We are truly sorry you couldn't enjoy the beach thoroughly due to the pollution. We know how this can interrupt the vacation fun and the frustration falls on our resort too. We have feedback this to the relevant authorities and hope that it won’t affect the resort for long as we work hard on promoting our lovely beach. In the meantime, more manpower has been extended to clean the beach. Do be assured that we are reviewing the points you have brought up and we continue to work hard to ensure that we deliver the best to our guests. We hope to welcome you back for a better experience on your next visit to Bintan.

8/10 Good

Anu

Travelled with group
Liked: Staff & service, property conditions & facilities
The simplicity and open concept. Nice sea breeze as you louge on a hammock or beach pullout chairs. Also, from the reception area and restaurant.
Stayed 2 nights in Mar 2019
Response from Public Relations Manager, Nirwana Gardens on 3 Apr 2019
Dear Anu, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We strive to provide an environment of a relaxing getaway, and I am heartened to hear that we have successfully created that positive experience for you. See you again soon and as always, we remain at your service.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
they are very picky on providing water bottles if we are about to check out.
Stayed 1 night in Mar 2019
Response from Public Relations Manager, Nirwana Gardens on 30 Apr 2019
Dear Guest, we greatly appreciate your comments as our hotel is strict on this policy and if a guest requires additional bottled water or request during the day of check-out, we would be happy to assist you, however, charges for the bottles may apply or we will direct them to the mini-mart located in the hotel lobby. We have taken note on your feedback and will convey them to the management. We would love to have you back to better serve you in the near future at Nirwana Gardens.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to chill and relax
We chose a room facing the beach front. The room was spacious and clean. The view from the room was fantastic. The beach area was huge, clean and not many people which was good for us. The staff were knowledgeable and courteous. Massages were great!
Stayed 1 night in Jan 2019
Response from Public Relations Manager, Nirwana Gardens on 26 Feb 2019
Dear Guest, we are pleased to know that you enjoyed your stay with us. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. I am especially pleased to read that our team members delivered the exemplary hospitality experience that made your stay a comfortable and memorable one. It was a pleasure to have you with us and we look forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
I have been to Mayang Sari many times and each time, the service from all staff has been excellent. The newly renovated rooms are just as spacious as before and their new design is pretty cool! Will return in future.
Stayed 1 night in Jan 2019
Response from Public Relations Manager, Nirwana Gardens on 10 Jan 2019
Dear Guest, thank you for taking the time to share your experience with us. We strive for excellence and it truly makes our day to hear that you had such a great time with us. We look forward to serving you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Very clean. Like the free shutter service round Nirwana. fully utilised the badminton court and bowling centre. Will go again in near future.
Stayed 2 nights in Dec 2018
Response from Public Relations Manager, Nirwana Gardens on 10 Jan 2019
Dear Guest, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We look forward to welcoming you back.

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Public Relations Manager, Nirwana Gardens on 18 Dec 2018
Dear Sergey, we truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely relaxing weekend. There's a problem with tar on the beach, but that is hardly the hotel's fault. The breakfast was ok (plenty of choice). The renovated rooms are really nice. We had a couples massage which was also really good. We didn't eat at Mayang Sarai but at the main hotel where to be honest the food is average at best (seems to be the same everywhere we have been in Bintan though). I would say a 7/10 and would come back because it's so easy to get to for a weekend away.
Stayed 2 nights in Dec 2018
Response from Public Relations Manager, Nirwana Gardens on 18 Dec 2018
Dear Guest, thank you for your kind review. We truly appreciate your positive comments about the accommodation and Anindya Spa. It was our pleasure to have you with us and we look forward to welcoming you back for a weekend getaway.