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Overview of Aston Batam Hotel & Residence

Photo gallery

Guest reviews

4.4 / 5Excellent
317 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationNagoya Hill Mall13 min walk
Popular LocationBCS Mall (Batam City Square)8 min drive
Popular LocationGrand Batam Mall8 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)25 min drive

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  • Deluxe Room, 1 King Bed

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
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  • Suite, 1 Bedroom

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
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  • Family Room, 1 Double or 2 Single Beds

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
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  • Deluxe Room, 2 Single Beds

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
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  • Premier Room (Located at Apartment Tower)

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 2
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  • Apartment, 3 Bedrooms

    Room amenities

    • 117 sq m
    • City view
    • Sleeps 5
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About this area

Batam

Aston Batam Hotel & Residence is located in Batam. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Batam Center Shopping Area.

Visit our Batam travel guide
Popular Location

What's nearby

  • Nagoya Hill Mall - 13 min walk
  • BCS Mall (Batam City Square) - 8 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 8 min drive
  • Grand Batam Mall - 8 min drive
  • Harbor Bay Ferry Terminal - 11 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • Where to eat
  • Basil Restaurant – Restaurant offering local and international cuisine. Open daily.

About this property

Aston Batam Hotel & Residence

3.5-star hotel near Nagoya Hill Mall
A restaurant, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and a children's pool. All 232 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will have LCD TVs with cable channels, and other amenities include free bottled water and fans.
Aston Batam Hotel & Residence offers 232 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.
This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge) from 6 AM to 11 PM
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 180000 for adults and IDR 125000 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Children's pool
Fitness centre
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter

Languages spoken

English
Indonesian

Business services

Meeting rooms

Outdoors

Terrace

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Fan
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

32-inch LCD TV
TV channels

Food and drink

Free bottled water

More

Desk
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Airport shuttle service is available on request from 6 AM to 11 PM
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Cots (infant beds) are not available

Payment types at the property

JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 180000 for adults and IDR 125000 for children (approximately)
  • Airport shuttle fee: IDR 160000 per person (one-way)
  • Airport shuttle fee per child: IDR 160000 (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector and a security system.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guest reviews

4.4
Excellent
5 - Excellent
162
4 - Good
125
3 - Okay
20
2 - Mediocre
5
1 - Poor
5
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

menyenangkan

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Batam

Stayed 2 nights in Feb 2020

3/5

  • Disliked: Cleanliness, property conditions & facilities

They charged me 50000 IDR when I lost my card key in the breakfast area. Room was not clean will and I cleaned by my self.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend this hotel for its hospitality, good food, cleanliness and a range of facilities and amenities. Good value for money! Intending for a return trip with friends and family. =)

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

This is our 4th stay in Aston. We love the cleanliness of the room. Very comfortable bed and pillows. The only set back for us is the the hotel is a little to far to walk and too short a trip for a cab to Nagoya Hill Mall. Although the hotel do provide free shuttle, the timing are limited. It will be good to increase the number of trip for the free shuttles. Oh and the new shuttle service to the ferry terminal at an affordable price is brilliant!

Stayed 1 night in Jan 2020