Pacific Palace Hotel

3.5 star property
3.5-star hotel with 2 restaurants and 2 spa tubs

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Pacific Palace Hotel

Photo gallery for Pacific Palace Hotel

Poolside bar
Minibar, in-room safe, soundproofing, iron/ironing board
Breakfast buffet

Overview of Pacific Palace Hotel



Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Free WiFi
  • Parking included
  • Housekeeping
JL Duyung Sei Jodoh, Batam, Batam Island, 29432

Explore the area

  • Popular LocationHarbour Bay Ferry Terminal14 min walk
  • Popular LocationNagoya Hill Mall18 min walk
  • Popular LocationGrand Batam Mall3 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)32 min drive

Room options

Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

About this area


Pacific Palace Hotel is located in Batam. Singapore Navy Museum and The Necessary Stage are cultural highlights, and some of the area's activities can be experienced at Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal.

What's nearby

  • Harbour Bay Ferry Terminal - 14 min walk
  • Nagoya Hill Mall - 18 min walk
  • Grand Batam Mall - 3 min drive
  • BCS Mall - 4 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 32 min drive


  • Morning Bakery - 4 min walk
  • McDonald's - 8 min walk
  • Morning Bakery Harbour Bay - 8 min walk
  • Golden Palace - 1 min walk
  • M One Club & Entertainment - 10 min walk

About this property

Pacific Palace Hotel

3.5-star hotel
A nightclub, a poolside bar and a corner/local shop are just a few of the amenities provided at Pacific Palace Hotel. Treat yourself to a body treatment, aromatherapy or a massage at Adorabella Massage, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • A children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and a lift
  • A front desk safe, a 24-hour front desk and luggage storage
Room features
All 180 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with hairdryers
  • Coffee/tea makers, daily housekeeping and phones


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Athena Restaurant
  • Neptune Lounge
  • Golden Palace

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms


  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms


  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Hot tub


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Air conditioning


  • Hairdryer
  • Private bathroom
  • Towels


  • TV

Food and drink

  • Coffee/tea maker
  • Minibar


  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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