Pacific Palace Hotel is located in Batam. Singapore Navy Museum and The Necessary Stage are cultural highlights, and some of the area's activities can be experienced at Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal.
A nightclub, a poolside bar and a corner/local shop are just a few of the amenities provided at Pacific Palace Hotel. Treat yourself to a body treatment, aromatherapy or a massage at Adorabella Massage, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
A children's pool
Free self-parking
A round-trip airport shuttle (surcharge), tour/ticket information and a lift
A front desk safe, a 24-hour front desk and luggage storage
Room features
All 180 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with hairdryers
Coffee/tea makers, daily housekeeping and phones
Languages
Chinese (Mandarin), English, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Return airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Food and drink
2 restaurants
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Athena Restaurant
Neptune Lounge
Golden Palace
Things to do
2 hot tubs
Children's pool
Fitness centre
Full-service spa
Nightclub
Sauna
Steam room
Family friendly
Children's pool
Corner/local shop
Laundry facilities
Soundproofed rooms
Conveniences
ATM/banking services
Lift
Front-desk safe
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Spa
Aromatherapy
Body scrubs
Body treatments
Facials
Massages
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
