Hotels in Bávaro, Punta Cana

"Unsure how this resort has such high ratings but we fell for it. My husband, 10yr old and I recently stayed and DO NOT RECOMMEND! Arrived at 2:40pm, taken off line because of “vip expedia members” then seated in lobby and forgotten about. I walked over to the front desk as we’ve been waiting for a while to check in. Finally, someone helped us! Check in was done at 3:20pm. We were told the room was not ready and check in “begins at 3pm so they could not tell us when the room would be ready” to come back. I was told by the front desk “you should speak Spanish, you look more Spanish than him” Excuse me?! How unprofessional and rude! The food is disappointing! Not much variety, flies in and outside, drinks are hard to get, messy food stations, service is non existent and staff is unfriendly and rude. Day beds around the main pool are impossible to get. Very limited seating all around the resort. It’s hard to get service. Many issues with our room! The a/c kept turning off. We had people come see it and were told that it would be fixed but it wasn’t. It kept turning on & off. We had no dial tone on phone so unable to call front desk. I requested help on the app they responded that our room was not rented. Hot tub was dirty upon arrival. When asked to switch rooms, they told us none were available. We were ready to do early check out by Day 2 but unfortunately they told us they wouldn't grant us a refund for UNUSED days Best thing was mobile check out. DO NOT RECOMMEND!"

"Overall very clean and pleasant. "

"Everything was phenomenal "

"Very nice and clean"

"Very beautiful place, nice howter edith veronica was so helpful with hosting and showing the place, and making sure everyday we having good time. Poche was excellent in kabuki restaurant. One little suggestion for in room, to have a clock either light."

"Food was amazing, beach was relaxing I only wish the pool hours were longer"

"El desayuno siempre estaba fresco cada mañana. La comida era buena y el personal era excelente. Eran amables, atentos y muy cordiales. No usé el jacuzzi, pero las piscinas eran increíbles. La playa también era increíble. La piscina era un mil de mil. Lo tenía todo. ¡El snack bar me encantó!"

"Been here 3 times, had a blast every single time. If you don’t enjoy yourself the problem is you."

"Had a wonderful time on the resort, travelling with kids. Staff was amazing. One suggestion would be more entertainment for kids in there teens, most of the shows events are geared towards small children. Would definitely suggest this resort and will come back."