Hotel Romantik di Batu Ferringhi

"10 Stars for Hard Rock Penang.. 10 Stars also for front desk especially a girl name Acyn and a lady at Slushy name Maggie.. Really friendly and potray best image of the superb brand."

"We chose this hotel for our honeymoon, but unfortunately, the service did not live up to the occasion. While housekeeping was great and kept our room lovely, the rest of the experience was frustrating. Communication is nearly impossible; I tried calling the front desk (ext 0) repeatedly for an hour between 8-9 PM with no answer, eventually having to call the restaurant line just to reach someone. When we asked for a wine and beer opener to celebrate, they sent up one that was rusty. We also...