Hotel Independent di Bandar Indera Mahkota

"My stay at Adena Beach Resort was disappointing. The room furniture was old and looked worn out. The bathroom was dirty and not properly maintained. The pillows and towels were not clean and had turned yellow, which made the stay very uncomfortable. Overall, the hygiene and room condition did not meet expectations"

"Strategic location"

"​I had a miserable 2-night stay here. The air conditioning failed in the middle of the first night, and I woke up drenched in sweat because the room was incredibly hot. ​I informed the host in the morning before heading to work. While they offered a technician then, I was out and couldn't be there. However, the real frustration started when I returned. At 8:40 PM, the host claimed a technician was on the way. Instead of actually fixing the issue, the host spent the next hour making me do "stupid" troubleshooting tasks: resetting remotes, hunting for non-existent spare remotes, and fiddling with the electric card slot. I even sent a video proving it wasn't working, but they kept stalling. ​By 9:40 PM, the technician still hadn't arrived, and they said they’d send staff again. By 10:23 PM—still nobody. When I finally asked for a different unit, they told me a manager was "on the way" and would only give me a new unit if the manager couldn't fix it. ​I was left waiting like a donkey until the manager finally showed up at 11:00 PM. After a quick check, they confirmed it was an electrical fault (which I had been saying for hours) and offered me a room change then. By that point, I was exhausted and it was far too late to pack up and move. ​The host was unresponsive for long stretches and wasted 2 hours and 20 minutes of my night with empty promises. Extremely unprofessional and a total waste of money. Avoid this place."

"Semua dalam keadaan baik,diharap boleh maintain,anak2 suka."

"Room is clean"