Loved the hotel: modern, clean, super comfy beds, updated restrooms, good location, has a bar downstairs. They have almost everything, but not pool or hot tub. There are a lot of homeless people lurking around, but it's DOWNTOWN, so what else do you expect? I will say though, the hotel is caddy corner to a soup kitchen. That being said, we didn't have any issues with the homeless people, they kept to themselves.
The room was clean and free of any musty or smoking odors. The location was centralized, the restaurant Bistro 7 had good breakfast and fast service, our server was great he remembered us every day! I hate when they say "QUEEN" when you book and there is a double bed they are NOT THE SAME!! That is small for two adults and we were not told, despite asking upon booking, that the shuttle does not run on weekends.
Friendly, helpful staff. The room had a comfortable mattress and marble bathroom floor. A beautiful, tastefully furnished historic hotel. Good breakfast buffet in the bistro. The Lancaster is an upscale establishment. Felt like we got more luxury than we paid for.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.