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"Staff was very courteous and helpful, would definitely stay at this hotel again. We also had Scottish (evening) tea at the attached Pendrey which was outstanding. The hotel is central and within east walking distance of downtown Victoria, the Royal BC museum, the legislature, Chinatown, the harbour, and many excellent restaurants. My only criticism of our room is that the larger suite we booked for 5 adults had not yet been renovated, so we often had to move furniture or unplug lamps to find outlets to charge our devices. The two-floor unit also could have benefited from an upstairs powder room. We may not book that suite again but we would return to the hotel. "

"Excellent stay"

"Room was perfect "

"Wonderful service and people who work there! Super friendly, kind- absolutely amazing service! I will definitely stay there again! Thank you so much for everyone working there- particularly Keith and Herb, and the other gentleman who retrieved my car for me (so sorry/ can’t remember his name)… You guys are the best!"

"Friendly and clean, and in a great location "

"Clean room, very sweet and kind staff (Malahat was so lovely), also the stickey wicket that is attatched to this hotel has very good food, would highly reccomend a visit there. Great location, even in November we walked almost everywhere we wanted to go. Highly reccomend this hotel, the price was great too 💜"

"It was better than we expected. Nice staff, easy check in and check out. We will definitely stay there again"

"Room was lovely and comfortable. Staff were helpful and friendly. Great location to stay in Victoria. "

"Best service ever "