Cari Hotel di British Columbia

"The staff at the front desk were welcoming during our stay. They were kind, courteous and helpful during check-in. The rooms were clean and comfortable. The overall hotel (hallways, elevator, stairs, lobby) was clean and inviting. I would definitely stay at Hotel Willo again."

"Very disappointed. I have stayed numerous times at the hotel. I found it to be VERY TIRED. fountains not working out front. Circular door at entrance also not working. Carpets in shreds. Beds very tired. Spa carpets so dirty didn’t even want to go in. Lack of food. Everything is pushing you towards Gordon Ramsey restaurant. Food in upstairs restaurant was gross and it took 1 hour to get 5 hamburgers and 2 if the orders were screwed up. Needless to say we won’t be back until they do the...

"Super good hotel! Staff is nice"

"Clean and quiet suites, with a great pool and hot tub area. We tried to check in at 3:45pm and surprisingly our room wasn’t ready then, and we had to wait until after 4pm we could check in and get to our room. For our inconvenience, I asked for small compensation such as free parking for a night and immediately got a “no” from the front desk person. Found this a little disappointing as small tokens like this, helps show that a hotel is trying to keep inconvenienced guests happy, in an area...

"The staff were amazing. Front desk, room service wait staff and bell desk. Food was ordinary to awful and extremely expensive so no value for money staff in restaurant looked unkept and by comparison to other staff not very attentive. Crowds going on cruises were just awful. Slobbing in lobby chairs suitcases everywhere unwashed masses. It is also a convention hotel and over a weekend of cruise departures and a convention on property might as well be staying in the middle of NYC’s Times...

"Located in the heart of downtown. Good walking distance to Aquarium, Science World, Canada Place, Gastown Steam Clock, Vancouver City Centre train station, and shops. I would like to give it a 3.5 stars out of 5. Because it was clean and well kept. The staff were friendly, helpful, and atleast 2 on duty at the same time but the dorm room didn't have much of space to move yourself or your luggage around. The temperature of the room was warm and borderline uncomfortable. The small AC unit in the...

"The location is great and central to the Vancouver metro area."

"We had a trying experience with their parking lot. It was full when we went in with our dodge ram (not oversized). It was impossible to turn around in there and the gate closed on our vehicle as we were trying to back out. We notified staff right away who suggested we park across the street at the hospital. They took the charge off for parking but it was we not a pleasant start to our trip. The hotel rooms are decent and it’s very walkable. But I don’t know if we’ll book in there again."

"Beautiful renovated great location"