6/10 Boleh diterima
Nhan Nguyen, Long Island
Mengembara bersama pasangan
22 Feb 2026
Sukakan: Kebersihan
We booked a Junior Suite, but the first room we were assigned was unacceptable. Opening the windows revealed nothing but a tiny, dark corner and a loud machine that ran all night, making sleep impossible.
After a fight and an intervention from Expedia, we were moved the next day. The second room finally had a view, but the peace ended there. Being on the first floor meant we were directly above the chaos. Between the bar music, constant street chatter, and the roar of water buses and taxis right outside our window until the early hours, we didn't get a single night of rest. The gentleman at the front desk was dismissive and rude when we initially asked for a room change. Only after Expedia's intervention that things got better. The Wi-Fi was weak, non-functional. We reported it multiple times and were promised a "technician" who never arrived. We eventually just gave up trying to connect. Being 20 meters from the water bus is convenient, but not when you're too exhausted to enjoy the city. Between the rude service, the broken promises on amenities, and the 24/7 noise from the street and canal, this was far from the "suite" experience we paid for.
Nhan Nguyen
Menginap 4 malam pada Feb 2026
