Hotels near Undercroft

"Fantastic hotel, lovely welcoming, helpful staff, our suite was amazing and food was furst class. Great location, especially if travelling by train, and the Thors tipi on the grounds was amazing, very christmasy, we chilled in front of the fire for hours. Will book again on our next visit to York."

"The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter."

"Everything "stood out" - check-in, staff, bedroom, safe central location (5 minutes from rail station); easy access to the city, restaurants, etc."

"Always fantastic !! The original concierge man wow always remembers us what a credit to your company ! Looking forward to our next visit ."

"Staff were incredibly polite and welcoming. Cosy , clean room. Decent breakfast. "

"CcfdC"

"The staff were lovely and made my friends birthday special "

"The hotel is fine for a couple of nights although it could do with updating in many areas (having to walk up outside stairs to reach your room is not ideal). The footfall noise from the upstairs room was terrible on both nights, even with a change of occupants. Needs some sort of sound proofing. The staff member we complained to was great and offered to change our room, but it was after midnight. The electrics blew in our room when we switched something off; again the staff were fantastic. Breakfast was fine; normal buffet staples and it was kept well supplied. Bathrooms need a complete refurbishment with easier access than climbing in to a narrow bath to have your shower. Summary: The staff are wonderful but the hotel, which years ago was excellent is now merely a convenience."

"All the rooms inc the 2 en-suite bathrooms and seperate toilet were spotless"