Hotels near Town Hall

"The hotel offers a shuttle. Ours was over 40 minutes late. When we went to get the shuttle from the airport but they gave us the wrong pick up spot. We tried to call them but no one answered. Seriously. 😒 n addition, the table lamps didn’t work in our room nor did the fan/air conditioning. The staff came and looked at it and told us there was nothing they could do. What?!?! We will not be back."

"The room had plenty of space, the breakfast was pleasant, and the staff were friendly and helpful. "

"Bathroom not clean and bed substandard "

"Hotel was well located a 10-15 minute walk into the centre. Lovely comfortable quiet room. Restaurant has a good selection and food was excellent."

"The breakfast was good and fresh with a variety of food. "

"I thought the Hotel was overall very good. It is very well located less than 5 minutes from Haarlem Station. You can be in Amsterdam in 15-20 minutes with no trouble. Haarlem is also a lovely town in and of itself. The room is generally well kept. The ceilings are very high and I did notice a lot of dust on the higher sections of the wall. Not a knock, but a recommendation. We had the breakfast one day and while good, we were never approached for the fresh prepared waffles/omelets offered as part of the buffet. The other options were sufficient enough, really good croissants, so I wasnt that miffed, but I thought that if its an offering, the staff really should make sure that the offer is made. Generally, it was a pleasant stay with no issues in a safe area close to everything. I would definitely stay again, but those are some observations that could improve in the future."

"Hotel Location is outstanding if you choose the seaside view. Rooms to the landside is poor. Please keep in mind for handicapped people this hotel has no elevator for his 3 floors. Staff is very supportive and kind. Parking slots are limited. "

"Received an email about one of my 2 room booking being cancelled just before I check in on the same day. I had to make a roaming call for 26 minutes and didn’t get it resolved until I reach out to the booking agent. The booking agent confirmed my booking was valid from their side and it was the hotel side cancelled my booking without reason. Finally my booking agent was able to reinstated my booking. It was a nightmare and didn’t even have time to take my dinner. It was a frustrated situation."

"Never checked in. We missed the check-in window and reached out to the Hotel through our booking agent to see if the remaining 2 nights of our stay would be honored. They never responded. We opted to stay elsewhere. Also, hotel is located in a quiet neighborhood, but there was a loud & noisy party that went late into the night across the street."