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"Roomy n clean. Relaxing "

"Linked to Midvalley Mall making it so convenient to stay, shop and eat. "

"Impeccable customer service from reception to room service to makan kitchen staff to concierge… everyone was very courteous and friendly. "

"Great location, next to the CIQ / Train Station. Convenient and located next to malls. However hard to get Private Hired Cars (Grab), and have to book at the Komtar JBCC. Great room with a view with the seaview."

"mention to the staff of my son birthday and they send a birthday cake slice to the room. Appreciate "

"Amazing place! Full of fun with great staff who are friendly and attentive!"

"Very comfortly, clean & excelleant service"

"Very nice hotel and comfy. Will come back. "

"Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well."