Hotel berdekatan Taman Negara Great Smoky Mountains

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"We had a great room and the first person we met was George who was the valet and he was super friendly and went out of his way to help us. We did have a bit of a lengthy wait at the counter to check in but the room was great. We highly recommend!"

"Highly recommend"

"The property was clean and taken care of"

"The hotel was walking distance to shops and restaurants so you can park at the hotel and walk which saves paying the parking fees. The hotel was very clean and convenient to Smoky Mountain National Park."

"It was very nice. They are renovating the premises. I love the balcony with the rocking chairs"

"Hotel was clean, Breakfast was hot and good. Pool and hot tub was nice. Staff was very nice."

"We booked 6 rooms for our group for a 2-night stay at Mainstay Suites Gatlinburg. While the hotel looks fairly new and the rooms are equipped with convenient kitchen amenities like a stovetop and full-sized refrigerator, our overall experience was quite frustrating. First, even though we were told the hotel was completely sold out, having our group of 6 rooms scattered across 4 different floors was very inconvenient for us. Second, the kitchen setup had severe functional issues. On our last...

"Nice place little confusing on where our room was though"

"The staff was nice and friendly. The room was okay and we didn't have river view which I thought I booked but because they said I booked that room my impression from the description and pictures was not what I expected. It was a place to sleep but for the price I paid it was not worth it."

"The room was clean, and the breakfast was good with plenty of vegetarian options. However, it would have been helpful to have a cabinet or wardrobe to store personal belongings."

"Staff very friendly. The room was in terrible condition, the carpet super dirty and the bathroom in very bad condition, we couldn't even use the jacuzzi. There was also too much noise when people from other rooms opened the water."

"Check in was easy and welcoming. Housekeeping made the bed, restocked towels, soap etc. they emptied the trash daily. Parking by the hotel was limited. They had an overflow lot block over. The pool was dirty and uninviting. I specifically booked this hotel because it had an indoor pool. Was very disappointed."

"Repeated loud banging noises, apparently from the plumbing, made it nearly impossible to sleep. I woke up several times and felt exhausted the next morning. A restful night is a basic expectation of any hotel stay, and unfortunately, that expectation was not met. Unless this issue is resolved, I would be reluctant to stay here again."