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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby
View from room
Seasonal outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
The current price is RM276
RM312 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • SkyPark - 6 min walk - 0.6 km
  • Anakeesta - 13 min walk - 1.2 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • ATM/banking services, coffee/tea in reception and smoke-free property
  • A banquet hall, a lift and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 104 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

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8.8 out of 10, Excellent, 2,075 reviews
The price is RM680
RM767 total
includes taxes & fees
10 Jul - 11 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 3 Aug 2025 start from RM 276.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

Self-parking is free at this property.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Checkout is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within 10 minutes.

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Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 224 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 182 out of 1001 reviews
Rating 2 - Terrible. 190 out of 1001 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristian

Liked: Cleanliness
Nice place to stay
Stayed 1 night in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I stayed in during my trip
Stayed 1 night in Jun 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Love our stay; we stayed an extra night!
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
The property was close to everything Free breakfast fast internet clean and spacious rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness
Local right in downtown Gatlinburg
Stayed 1 night in Jun 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Right at the entrance Road to the Great Smoky Mountain national Park but you could still walk anywhere in town. Restaurants available the moment you walk off the property.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked balcony, dated but clean
Stayed 1 night in Jun 2025

6/10 Okay

Jake

Disliked: Staff & service, property conditions & facilities
Was decent but not terrible
Stayed 2 nights in Jun 2025

4/10 Poor

Mitzi

Disliked: Staff & service, amenities, property conditions & facilities
Very outdated and in need of TLC. Comfortable bed.
Stayed 1 night in Jun 2025

8/10 Good

angela

Liked: Amenities
This property is a great place to stay. The creekside room with the balcony we had offered an area to relax and both night we saw bear in the parking lot. The rooms were clean snd the beds were comfortable. Location is wonderful walkable to all the food and shops in downtown Gatlinburg. Will stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was a pretty descent place but The room floors need to be cleaned properly no phone in the room tv channels something to be desired over all it was a place to relax and spend time with my girl and enjoy each other.
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness
Last minute booking so great . Would have loved to took the pillows home !! .
Stayed 1 night in Jun 2025

6/10 Okay

cheyanda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great at this property except the balcony light wouldn’t go off and stayed on all night. Staff was nice. It was clean! A bear came to visit me in my car. That was fun. Would stay again if I could then off the balcony light.
Stayed 1 night in Jun 2025

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
The property was close to the convention center where we were attending a Gaither concert
Stayed 3 nights in May 2025

10/10 Excellent

JUAN ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was wonderful, close to everything and near all the shops
Stayed 3 nights in Mar 2025

4/10 Poor

Viviana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariah

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful 👍
Stayed 3 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating front office but it is still easy to get in and out. The staff was very nice and helpful. Housekeeping done a great job.
Stayed 2 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay I will stay there again
Stayed 1 night in Mar 2025

8/10 Good

Gina

Liked: Cleanliness
I loved the location. The elevator did not work and my spouse has difficulty with going up and down stairs, especially bringing luggage to our room and back to our car when leaving. The pool was refreshing but not clean. There was hair, bugs, twigs and leaves in the pool and it should be cleaned every few hours
Stayed 2 nights in Jun 2025

2/10 Terrible

Kathy

Disliked: Cleanliness, amenities, property conditions & facilities
the first room they tried to give us was full of mold. This was the couch when you first walked in.
Stayed 3 nights in Jun 2025

2/10 Terrible

Dolores

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't go to this hotel. The rooms are dirty and full of cockroaches and spiders. After driving from Florida for 12 hours...it was a very stressful experience. I do not recommend it at all.
Stayed 1 night in Jun 2025