Hotel berdekatan Pusat Pelawat Sugarlands Great Smoky

"Everything was perfect - it was beautiful and quiet and not too busy at all"

"Loved loved loved this hotel can’t say enough good about our stay! From the staff to the food and sitting around the fire pit at night, everything was wonderful!"

"Good"

"Nice accommodation "

"Not a bad stay but may try a different hotel next time. Service was good. Hotel is clean and nicely updated but our room smelled like a men’s locker room full of dirty socks. We were only staying one night so not a big deal but it was surprising since the rest of the hotel seemed recently remodeled. The smell may be in the AC which also did not seem to recognize when to turn off. Everything was very clean however and beds were comfortable. One thing I hate about Marriott properties is that...

"Excellent location along creek. Quiet relative to most Gatlinburg locations. Very friendly staff."

"The room was spacious and VERY clean and the cleaning staff was very friendly and helpful."

"Do not EVER STAY at Holiday Inn Express in Gatlinburg. One of our worst experiences ever at any hotel we’ve ever been to. So many things I can’t even list them all but most importantly was the fact we were charged over three times the amount of what our actual rate was for our stay and they charged our card that amount three times. We still haven’t been refunded days later. We’ve been told multiple times we will be contacted by the owner, which has not happened days later. Probably have tried...

"Good"

"Very clean. Nice amenities. Great view. "

"Thank you our stay was lovely! Can you help me file a lost and found request? Room number 617 from April 24th to April 27th I left sunglasses either in the room or pool area. 541-990-9396 trishezell@gmail.com"

"I seldom complete reviews but the stark contrast between the attractiveness of this hotel and room (balcony, hot tub, fireplace) and the comfort of the mattress was stark. After hiking over 14 miles in the mountains, the mattress still felt like sleeping on the ground. I expect a better mattress from Hilton."

"John at the front desk is awesome!!! All the staff is great that I’ve encountered. However at the price point it’s at there are other options. I’ve stayed several times and I love the location, but the condition of the rooms is slowly degrading. Not saying I won’t stay again, but I am going to look at newer options. Also my other major complaint is the pool is only open to 10pm for kids, way too often the kids want to go in the pool after a long day out but it’s too late for the pool. I really...

"Perfect location, you walk right out on the strip, will definitely be back!"

"Loved seeing a bear multiple times! Beautiful balcony view. Did not realize smoking was allowed on balcony and leaving the door open to the room (to listen to river) caused odors to blow in. "

"Loved having a balcony room with the creek down below. It was right off the main strip but in walking distance to all the entertainment yet felt quiet and secluded. Would definitely stay again."

"The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way."

"Great Location, but Expect Misleading Ads and Noise The Good: You can’t beat the location. It’s right on the strip and very easy to access all the main attractions. For the price, the convenience is definitely there. The Bad: Unfortunately, the "cons" were significant. False Advertising: The online photos show a hot tub, but there isn’t one on-site. Zero Security/Service: We stayed during a convention, and the hallways were full of drunk teenagers yelling well past midnight. The front desk...

"Parking convenient & safe. Elevator on premises. Property undergoing renovations. Rooms a mix of modern & vintage style. Staff lovely & helpful. Breakfast is an assortment of packaged conveniences but it’s a start for coffee & a banana. Trolley stops across the road. Main Street is 2-3 minute walk. Would stay again!"

"The check in girl was rude and seemed very annoyed with us but the property itself is clean. It’s old and needs updates but it is clean"