Search Guest Houses in Shonan

"Room was spotless and at the end the staff accommodated a last minute taxi ride when our Uber app wasn’t working. We had so much luggage too! One of the staff confirmed the ride and then stood by us waiting for the taxi with us to help with bags and make sure we were good. They went above and beyond"

"I paid for a room on the 24th floor. Cost a bit more but the view is very worth it. Room was amazing. Staff was friendly and helpful. The breakfast is a little high for the offerings in my opinion. "

"We very much enjoyed our stay at Hakone Kowakien TEN-YU and left feeling thoroughly satisfied with the overall experience. We stayed for three days and two nights on a half-board basis, and both dinner and breakfast consistently exceeded expectations. The traditional Japanese kaiseki dinner was beautifully presented and thoughtfully prepared, and the hot pot experience was equally memorable. Each meal felt carefully curated rather than routine, which we greatly appreciated. One of the highlights was the sunrise onsen. There is something quite special about soaking in the open-air bath while watching the morning light unfold — it was genuinely breathtaking. Breakfast, too, was generous in variety and high in quality. If we were to mention one small point, it would concern the blackout curtains. As we were travelling with a young child, the room tended to become bright quite early in the morning, which occasionally meant an earlier start to the day than we might have hoped. A slightly more complete blackout arrangement would perhaps make the experience even more comfortable for families. That said, considering the price point, the standard of accommodation, dining and overall atmosphere represents remarkable value. We were sufficiently impressed that we have already arranged to return in November, which perhaps says more than anything else."

"We arrived late from Haneda and the staff was so nice checking us in, would stay again!"

"Clean, spacious room with your own private osen, too bad I didn't know they serve their breakfast from 7:30-11ish, I wish they have put the time somewhere on their booking page because I had to leave at 7am to catch my train and I didn't have a chance to eat the breakfast that came with my hotel booking. I feel sad for missing out on that. "

"Outstanding experience! My room was spotless and comfortable. The view of Yokohama Bay from my room was fabulous and the service from every staff member at the New Grand was exemplary. I will return as soon as I can - just wonderful!"

"great"

"Excellent service, closer yo the airport, good breakfast and free shuttle service us very handy "

"Clean, nice staff, and convenient location. It was also great that there were convenience stores onsite."