Rumah Tamu di Portugal

"one of the two rooms was cancelled, i found out when checking the day befor the rest of family arrives. what they did, as they told me they had to in order to get the two rooms. was to cancel the one room I had with bath and gave me two very small rooms that shared a bathroom, a toilet and kitchen with 5 other rooms. the only good part was it was near a metro stop, and they gave you ear plugs for the street noise"

"Staff did nothing, we asked for an extra pillow as there were two very used pillows on the bed. We were given a literal dirty pillow. The bathroom was disgusting and the bed was probably the most uncomfortable thing you have ever slept on. I literally woke up the second night and cried because I could not fall back asleep on their “bed”. The only good thing was the location - I will give it that, but everything else was abysmal. Take a look at the photos and they honestly speak for themselves....

"Great room! Very small room! Bathroom and toilet are more studio style room! (Not good for siblings/friends of opposite gender ) other wise an amazing hotel!"

"Clean room, helpful staff, very accommodating"