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"Comfortable and clean room, good location in the middle of Umeda. May be difficult for some people to find in the complex Umeda area. Excellent dining and shopping options available in the 8 floors below the hotel (lobby is on the 9th floor). Highly recommend. "

"Everything in this hotel is awesome!"

"Favourite hotel of my family during our 11 day/6 hotel trip. We got 2 x adjoining rooms so each kid had their own bed/room - a welcome change after spending 7 nights in smaller 4/5 bed rooms. The hallways outside of the rooms were very cold and it seemed as though it was open to the outside - which may have been the case but it didn’t transfer into the rooms, which was good. Central to Dontonburi, it was an easy walk from here to check out sights like the Glico man and Don Quijote. The onsite 7/11 and laundry was great and it seemed that a lot of guests were taking advantage of the baths. We went up to the pool deck on the top floor, which wasn’t in service in March but the view was amazing. "

"Great location, short walk to Dotonbori and the Shinsaibashi shopping area. Grocery store located right under the hotel as well as access to the metro. "

"Location not great. Listed as 5 star its a 4 star at best. Very clean"

"Overall the service and hotel were great."

"Really enjoyed clean quiet close to trains and shops"

"Ver nice hotel in an excellent location."

"The room was beautiful. The staff were extremely friendly and went above and beyond the expectations. Specifically Mr. Iwasawa. I went to him with questions about possibly getting Hanshin Tigers tickets and since it was tough for foreigners to do online he ended up walking me to a store about 10 min away and helping me buy the tickets in person instead. Explaining everything I needed to know and patiently allowing me to choose everything I wanted. He was extremely helpful and patient. Very thankful for him as I had a great time at the game!"