Does Mercure Bali Nusa Dua have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Bali Nusa Dua?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Bali Nusa Dua on 17 Sept 2025 start from RM 181.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Bali Nusa Dua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Bali Nusa Dua?

Self-parking and valet parking are free at this property.

What time is check-in at Mercure Bali Nusa Dua?

Check-in start time: 2 PM; check-in end time: 6 PM.

Does Mercure Bali Nusa Dua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Mercure Bali Nusa Dua located?

Located in Siligita, this beach hotel is within 1 mi (2 km) of Bali National Golf Club, Bali Nusa Dua Convention Centre and Puja Mandala.

Mercure Bali Nusa Dua Reviews, Deals & Photos 2025

10/10 Excellent

Adam

16 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff are very friendly and accommodating. Breakfast buffet is wonderful. The room was clean and bed comfortable. The pool area is great.

Stayed 7 nights in Jul 2025

2/10 Terrible

Usha

15 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Unprofessional and cold staff, terrible breakfast. Already calling for checkout before checkout time. Dirty toilet and dirty bedding.

Stayed 2 nights in Aug 2025

10/10 Excellent

Alynn

22 May 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

Outdated and not properly cleaned. But staff is friendly

Stayed 1 night in May 2025

6/10 Okay

Salome

5 Apr 2025

Liked: Staff & service

Disliked: Cleanliness

Rooms needs proper thorough cleaning

Stayed 1 night in Mar 2025

6/10 Okay

dionne

13 Apr 2025

First room was dirty and bed not even made up and fridge didn’t work ! Was told no better room and had to ask for bed to be made at midnight when we arrived ! Next day they did move us to another room which was much cleaner ! Staff were lovely and pool area very nice.

Stayed 5 nights in Apr 2025

10/10 Excellent

Dainius

8 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I found this place to tick all my boxes , and enjoyed my stay

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

21 Jan 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok stay for the price. Broken tiles in and around the pool. VERY run down. Rooms very a little dirty. Staff were friendly not overly attentive.

Stayed 4 nights in Jan 2025

8/10 Good

Anjan Kumar

24 Nov 2024

Liked: Cleanliness, staff & service

The room was small. No variation in breakfast. But the staff were welcoming.

Stayed 6 nights in Nov 2024

10/10 Excellent

Greg

5 Sept 2023

Liked: Cleanliness, staff & service, amenities

Great location fir rest before flight out, staff friendly and helpful, facility may benefit from maintenance or refit in near future, but all in functional condition at this time.

Stayed 1 night in Sep 2023

8/10 Good

Andrew

18 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week at Mercure Bali

Loved our stay. Our room was good, bright and airy. Breakfast was good, plenty of choice. The pool was great although the loungers were a bit uncomfortable.

Stayed 7 nights in Aug 2023

6/10 Okay

Verified traveller

15 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Need more updating of the hotel property

Outdated and old hotel. Room did some refurbishment thought still old

Stayed 1 night in Jul 2024

8/10 Good

Rodney

26 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good room for the price, however drinks by the pool are very expensive

Stayed 1 night in Nov 2023

10/10 Excellent

Peter Anthony

17 Dec 2022

Liked: Staff & service, amenities, property conditions & facilities

We had stayed there before, before Covid we’ve taken into consideration that they are getting over the pandemic. The staff has always been very friendly and polite and we would stay there again.

10/10 Excellent

Fiona

25 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing food and service

The food in the restaurant and the room service was excellent. The best food I’ve had in Indonesia by far. The staff were extremely helpful and went out of their way to help us. The rooms could do with a little refurbishment but the room was clean, the bed comfortable and the air con was good. I’d definitely stay here again

Stayed 7 nights in Apr 2023

8/10 Good

Linda

10 Aug 2023

Liked: Cleanliness, staff & service, amenities

Amazing and affordable food, great service and hospitality. Rooms need an update for sure but still good value for money. Great pool for small children. Great area if you don’t want to be in a super busy area. Shuttle to the beach is a plus. Bali collection shuttle is great too!

Stayed 14 nights in Jul 2023

2/10 Terrible

Gavin

4 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Poor Service

The staff had absolutely no interest in the service of the guest. We checked in at 2pm and was told to come back later. 4pm before our rooms were ready. We were told the hotel was full but in fact you could go on the app and find many rooms available online. I can go on but I think you get the message. Stay Away from here!

Stayed 1 night in Aug 2024

8/10 Good

Cassie-Anne

30 May 2024

The property requires some upkeep, room was made up and towels taken away but never replaced, the food was ok but admittedly the buffet was slow to be replenished, basically same food everyday, very hard to get bacon and omelettes rarely cooked properly. The drapes on our room were hanging by a thread and dirty, many guests slipped down the stairs from the upper pool and you had to take care on the worn away and improperly laid decking.

Stayed 1 night in May 2024

6/10 Okay

Jeremy

17 Aug 2022

Could do so much better

Considering we are coming out of covid lockdowns and G20 is a couple of months away. I thought the mercure could do so much better easily. Our stay was Ok. Comfortable but thats all. I love woodfired pizza what we got was not woodfired. The pool was good. The gym was great too

Stayed 7 nights in Aug 2022

8/10 Good

Christopher

21 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A good hotel and great value for money. The rooms were very clean and spacious with a good shower. Rooms were quiet at night. Breakfast was good, with a nice selection and good quality. The only thing I would comment about was the Beach Club. Its not really a beach club. There is a shuttle every hour which takes you to a small plot of the beach close to the Grand Hyatt. The beach itself is very nice and sunbeds are provided. However there are no facilities there other than a small wodden shack where you can buy a limited selection of drinks (but not even coconuts when we were there) and an even more limited selection of 'bites', but no toilet facilities at the so called club. The food we did have was nice, but not hot. For this to be called a club I would have expected a small permanent bar, toilets and a few tables to eat at (there was 2 high tables). Overall the "beach club" was fine, but dont expect much

Stayed 3 nights in Jun 2024

6/10 Okay

Geilson

9 Mar 2024

Liked: Cleanliness

My room got completely flooded during rainy day I asked to be moved to another room at the same floor where my friend is but although I was told they would do, they never came back, the only earlier option was to move to the floor below far away from my friends which wasn't an option for me as I have a broken ankle. After packing everything to move and waiting for the room to be dried, I realised it was over 10 pm and too late to go out to eat as the road was flooded. I went to the reception and asked for s spoon so I could eat stuff I had on my room, but I was told to call on the phone from my room. I called three times, three times they answered yes and hang up with 3 seconds and one hour later no spoon, with my broken ankle and no orthopedic boot on due to being washed due to sewage from rain water on the street, I had to make my way to the reception again and ask for a spoon, to my surprise they had spoons right there and gave me straight away. I complained about them hanging up on me three times, and they said the manager would talk to me the next morning, but of course I never heard from anyone. The room seems to flood constantly on rainy wind days, because the balcony is levelled with the room, and the balcony overfills and floods the bedroom. My phone charging cable was plugged to the socket, and the bit that connects to the phone was on the floor, and the only reason I wasn't electrocuted, was because the tip which connects to the phone was just outside the water!

Stayed 2 nights in Mar 2024

10/10 Excellent

Amit Rameshbhai

22 Apr 2025

Liked: Staff & service, amenities

Good property with big size adult pool and 2nd kid pool . Everyday delicious buffet breakfast with different menu everyday. Room condition is bit old. Room service is ok. Overall good for family .

Stayed 7 nights in Apr 2025

4/10 Poor

romain

24 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Très moyen !

Très vétuste et mal entretenu! Ce n’est absolument pas un 4 etoiles ! Ne vous laissez pas endormir par le nom Mercure …

Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

18 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ガッカリしました

寝具が臭く、洗面台の配管が水漏れし、セーフティーボックスが壊れていました。朝食にはハエや蟻が集っていたものも有りました。高級リゾートに建つ外資系ホテルだと思っていましたが、オペレーションが完全にローカルでした。

Stayed 5 nights in Dec 2024

8/10 Good

Silvia Rejane

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eu gostei do hotel, as vezes o serviço de limpeza não deixava toalhas, e o café da manhã com poucas opções de comida ocidental

Stayed 7 nights in Dec 2024

8/10 Good

SHAHRIAR

8 Dec 2024

Liked: Staff & service, property conditions & facilities

A mixed experience!

We had a mixed experience in Mercure Nusa Dua. Most of the staff were amazing with some lapses of course, especially service during the breakfast can be improved. A special shout out to the Manager, Manies - she had been a gem and I am giving a star more in my rating only because of her. A big disappointment was the room size. The advertised area includes the washroom and is not really helpful. There is very little closet space. There is space to store only one suitcase and you can hang some cloths in approximately 3 feet hanger space. That's all and it is really insufficient for a couple planning to stay long. It might be enough for someone visiting on business for 3/4 days but not for a longer stay like us (9 days). Overall, the breakfast was good, the pool area was good, the location is very nice. But room size is definitely a disappointment. If you are more that one person or planning a longer stay or have more than one suitcase, deluxe rooms may not be a very good choice. The suits however, can be a good choice.

Stayed 9 nights in Nov 2024

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Mercure Bali Nusa Dua

Choose dates to view prices

Photo gallery for Mercure Bali Nusa Dua

Reviews

Popular amenities

Room options

View all photos for Deluxe Room, 2 Single Beds, Terrace, Pool View

Deluxe Room, 2 Single Beds, Terrace, Pool View

Highlights

View all photos for Deluxe Double Room, 1 Double Bed, Terrace, Garden View

Deluxe Double Room, 1 Double Bed, Terrace, Garden View

Highlights

View all photos for Superior Twin Room, 2 Single Beds, Garden View

Superior Twin Room, 2 Single Beds, Garden View

Highlights

View all photos for Deluxe Room, 2 Single Beds, Terrace, View

Deluxe Room, 2 Single Beds, Terrace, View

Highlights

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Highlights

View all photos for Superior Twin Room, 2 Single Beds, Pool View

Superior Twin Room, 2 Single Beds, Pool View

Highlights

View all photos for Superior Double Room, 1 Double Bed, Garden View

Superior Double Room, 1 Double Bed, Garden View

Highlights

View all photos for Superior Double Room, 1 Double Bed, Pool View

Superior Double Room, 1 Double Bed, Pool View

Highlights

View all photos for Deluxe Double Room, 1 Double Bed, Terrace, Pool View

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

Mercure Bali Nusa Dua

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Mercure Bali Nusa Dua Reviews

Reviews

Good