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"Was great"

"I've stayed here before which is why I chose to come back. The hotel is modern, well located and has excellent facilities. The pool is a good size and equipped with sauna and steam room, fresh clean towels in the changing rooms. There's a small but adequate gym. The rooms are comfortable with comfortable beds and bedding. A large TV if you wish to use it and a nice big shower and bath tub. At breakfast there's a good selection of freshly made hot food to order and a nice buffet if you prefer that. All the staff that we interacted with were very helpful and friendly. The hotel is located just a few minutes walk to historical centre and shops. "

"Breakfast was lovely. Thanks "

"Easy check in via email link. Room was well equipped though the lack of fridge was not great on hot days. Coffee making facilities provided. Nice hotel but a little pricey for a small room (welcome to the UK)."

"Amazing bed!! Extremely accommodating reception staff who gave us extra teabags and milk when we asked. Ice machine is an awesome touch, especially in the hot weather. Air conditioning was a god send. Lovely, fluffy towels. And very good water pressure in the shower. Multiple plug sockets in reachable locations and a USB port!! Looking forward to our breakfast in the morning. Will definitely remember this hotel for my next visit to Cardiff. "

"When I arrived the receptionist waived my spa entry fee as a birthday gift which was so nice. My room was spacious and comfy but dated. The staff at the spa were friendly and welcoming. My therapist was attentive and gave me the nicest foot and leg treatment ever. It was heaven. The staff at the bar and restraint made me feel at ease as I was alone. It was the perfect solo stay for a tired mum to recharge. "

"Liked everything about this place. Clean, modern rooms. My kids loved the bunk beds and the wood floors. Very stylish and space efficient. Staff was very nice. No elevator to the second floor. But we didn't have a problem with that. "

"Good location friendly staff. Clean"

"Very nice stay of 4 night to explore Bath. The hotel is centrally located and has its own thermal spa for relaxing after a long day. "