Hotel berdekatan Muzium Adat Kuala Klawang

"I have always loved this hotel Love their room service Love everything about it "

"1. Loved the room & the view 2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability. But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "

"Property start to rundown. Used living room restaurant for breakfast and high tea. It is not great, foods are not fresh, no service attitude. Table and placemat are not clean properly. Room phone are not working even after told the front desk, hence not able to order IRD. "

"It was an amazing stay. Everything was excellent, location in bukit bintang where everything is at your door step, breakfast, staff, cleanliness. Attention to details. Recommended hotel if you intend to travel to kuala lumpur. "

"Not a good representation of the Ritz Carlton brand. Suite room no. 1000's bedroom is accompanied by the incessant noise of exhaust/AC unit outdoor. Towels in the bathroom are old and thin. The vanity mirror in the bathroom is half fallen. Bathrobe is missing a belt loop and old. Both requests for a room on a higher floor and support pillows were not met. Turndown service was not done on the third evening. Very, very little TV channels. Food and beverage offered at the executive club lounge were limited and nothing extraordinary. Parking fee (for executive club suite) was RM15 for 4 hours! Not a single cent discount?!"

"doesn't match the 5-star hotel status. Only 2 lines for check in, where 1 line is for priority members, and both lines wait for their turn for approximately 10-15mins each guests. I do not know why check in takes this long. When it is my turn, it is the same, where the staff just stares into the computer for 10 mins. Furthermore, any requests that were made before my arrival was not noted although the staff has remarked that she will put a note on my booking. None of the staff found any notes for my booking. Room is also dusty, and the toiletries tray is full of dust. I will not stay here again."

"Everything was great. My wife & I really enjoyed the live music at the lounge"

"Excellent . Services tiptop. "

"Staying in 3110 Executive Room - view fantastic - privacy not good, next door can come in from balcony - toilet smell of pungent urine n sewage (reported) - checkin experience good by khaire(if im not mistaken his name, he is working in executive lounge) - Makan Kitchen breakfast very messy on reception, no proper arrangement of who sit where - burnt sunny side up - uncooked dim sum despite spoken to the chef still allow others to take . Icy cold. (Chef taking care of roti jala). The other chef just placed it (from chiller) on the steamer not even 5 minutes. I wish i brought my food temperature kits with me to proof it - table not clean but cutlery already set up - Executive Lounge very cosy "