"Recently stayed in Sep 2026. The hotel has undergone a huge refurbishment yet still feels a little creaky and old. Credit has to be given to the staff, everyone is so friendly and helpful. But as mentioned, the maintenance and facilities management of this hotel could be greatly improved.
Cons: hotel room feels a bit old and dusty. Service can be a little slow. The resort is pretty big and we used the buggies a lot. Buggies are on call, not a hop on/off service which means sometimes you have to wait up to 10 minutes for the buggy to reach you (you can walk within 5 to the main lobby)
Breakfast was okay, omelettes were great but the variety was not much.
Pros: resort is absolutely beautiful. Location is perfectly beachfront situated. Breakfast in pelangi grill comes with some insane views (but the breakfast here is smaller than the main restaurant). Walking to pantai cenang is about 10 minutes from here. The pool is amazing, clean and delightfully warm. The resort itself wasn’t too busy and the main areas are kept very clean and zen. Welcome drinks were refreshing and lovely."
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