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Reviews of Tropical Hotel at Kota Damansara PJ

3 out of 5
Tropical Hotel at Kota Damansara PJ
Sunsuria Avenue, Petaling Jaya, Selangor

Reviews

5.8
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 5 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas

Stayed 2 nights in Dec 2023

6/10 Okay

Wan Amril

Liked: Cleanliness, property conditions & facilities
The property shared a building with Point College, so it was basically renting the floor to facilitate as a hotel. I wouldn't mind that; the room was adequate for my stay and met my minimum expectations. Only two things that wasn't good enough: the pillows were so thin as if they have been used since 10 years ago, and despite having so-called WiFi I was not able to connect at all. I had to use my mobile hotspot to be online, but for many other customers this would likely be a big problem. Please resolve these issues as soon as possible.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eva

Liked: Staff & service, amenities, property conditions & facilities
The staff there are nice

10/10 Excellent

MOHD AZAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
secured place
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Receptionist and staff didn't wear mask properly, no service here, they just do their task without emotion, do not expect services at this price range.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Too dirty sheets. Some strange bugs inside. Noisy environment in the midnight.
Stayed 1 night in Jan 2021

2/10 Terrible

mohd ramzan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk not friendly.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good just water pressure very low at morning when i take bath..
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never reviewed anything negative on such things before. This is the first time. 1. Towel is out of stock! Can you imagine how trouble at 10pm checkin? 2. You can see clumps of dust on the blanket. 3. Storage place is so limited that probably u can only put 3 standing backpacks. Imagine how you are opening your things. Oh the clothes hanger is above it. You have to fight through what are hanged above. 4. Carpark claim rules and inconvenience: You can only claim once a day for carpark. So their staffs advise to claim the one highest. Entry is $2 even if you came to drop your bags before leaving. So far max is $6 over night. So it’s still decent. The problem is, to claim this $6. You first have to go pay for the carpark level 1 with the token given when you enter, then get the receipt, then go up to hotel reception on 3A, then go down to basement to collect your car. You have the option to keep the receipt till last day if you are traveling for few days. But I never tried that. Problem with my trip. The receipt never print! We came back to the reception after a day outing and feedback to them. Their reply was to go to the building’s carpark office to verify and print the receipt. But that depends if you are traveling on a weekend! Which most of us are, right? You will probably not get that receipt for claim at the counter. In conclusions, this was the most troublesome hotel I ever stayed. First hotel with no towels! Trust me, I am a frequent world traveller.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
booking already but no room for me and fmily
Stayed 1 night in Sep 2019

4/10 Poor

Raymond, taiping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room
On 27-9-19 I'm reach the hotel about 11.30pm and the reception told the room is full vacant.i already booking for two night but there don't have a room for me to stay.this hotel management is very poor service.i will recommend my friend or other to stay at the hotel.this hotel staff have to upgrade their system only can stay.there open a que for all online booking but full already also didn't told the online booking company
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019