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"A very nice upscale hotel next to Lake Ashi. The hotel is new and conveniently located for public transportation. Easy to get to the cable car, bus stop, and the famous pirate ship ferry accross the lake. We stayed for two nights and it was enjoyable and enough. The staff are very friendly. The hotel is spread over two interconnected buildings and we stayed in the middle one. The first, small building is for the common areas and the next long building is the guest rooms. The onsen is very nice, clean and equipped well. The restaurant is a buffet style, and sufficient. Hakone is not an area for tourists who are you used to all inclusives in sea side resorts. It is a wellness and nature area and you’re lucky to find a hotel providing this upper"

"Lovely old property with very friendly staff. We really enjoyed our stay in the suite we were upgraded to,"

"I enjoyed the experience the view was heavenly!"

"Good"

"Concierge staff were amazing . Many thanks "

"All good, comfortable, clean and modern. Breakfast is a simple choice, choice of sandwich and a hot drink."

"Clean place we enjoyed our stay. Reception were really helpful and friendly"

"Great place to stay as a family. "

"Really nice property but not close to any restaurant or 7-11 without taking an Uber. Terraces, onsen, shower and full kitchen are lovely. Would be nice to have a screen across the 2nd bedroom for privacy. Also a way to turn off the auto light in the foyer. Provided pajamas are so soft and comfortable!"