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Macalister Hotel Managed By The Ascott Limited

3.0 star property
Hotel with a 24-hour front desk, a short walk to KOMTAR

Choose dates to view prices

Photo gallery for Macalister Hotel Managed By The Ascott Limited

Front of property
Reception
Front of property
Shower, free toiletries, hair dryer, bidet
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is RM333
RM372 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Executive Suite, 2 Bedrooms

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Loft, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Executive Loft, 2 Bedrooms

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Apartment, 2 Bedrooms

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 2 Bedrooms

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, minibar, in-room safe, desk

Executive Studio

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Bedroom Deluxe Suite

1 bedroom, minibar, in-room safe, desk

2 Bedroom Deluxe Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom ( 1 King + 1 Queen )

1 bedroom, minibar, in-room safe, desk

2 Bedroom ( 1 King + 1 Queen )

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Studio Executive

1 bedroom, minibar, in-room safe, desk

Studio Executive

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Executive Loft

1 bedroom, minibar, in-room safe, desk

2 Bedroom Executive Loft

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom Deluxe ( 3 Person )

1 bedroom, minibar, in-room safe, desk

2 Bedroom Deluxe ( 3 Person )

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for 2 Bedroom Executive Suite

1 bedroom, minibar, in-room safe, desk

2 Bedroom Executive Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Map
3 Lebuh Nanning, George Town, Pulau Pinang, 10400

What's nearby

  • Penang Times Square - 5 min walk - 0.5 km
  • KOMTAR - 9 min walk - 0.8 km
  • Gurney Drive - 17 min walk - 1.5 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.1 km
  • Gurney Plaza - 4 min drive - 3.1 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • ‪同乐粿条汤 Tong Lek Fried Fish Koay Teow Th'ng - ‬2 min walk
  • ‪Sin Kim San Cafe - ‬1 min walk
  • ‪Wong Chau Jun Restaurant - ‬2 min walk
  • ‪Hong Kong Tea Garden - ‬2 min walk
  • ‪明咖喱鱼头 Curry Fish Head - ‬1 min walk

About this property

Macalister Hotel Managed By The Ascott Limited

Hotel near KOMTAR
Close to Gurney Drive, Macalister Hotel Managed By The Ascott Limited has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, a lift and a 24-hour front desk
  • A front desk safe
Room features
All guest rooms at Macalister Hotel Managed By The Ascott Limited offer comforts, such as fireplaces and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Malay

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Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,000 reviews
The price is RM310
RM379 total
includes taxes & fees
23 Jul - 24 Jul
JEN Penang Georgetown by Shangri-La

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Offsite parking available (MYR 9 per day)
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MYR 9 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Macalister Hotel George Town
Macalister Hotel Hotel George Town
Macalister Hotel Hotel
Macalister Hotel George Town
Macalister Hotel
Macalister Hotel By PHC
Macalister Hotel Managed By The Ascott Limited Hotel
Macalister Hotel Managed By The Ascott Limited George Town
Macalister Hotel Managed By The Ascott Limited Hotel George Town

Frequently asked questions

Is Macalister Hotel Managed By The Ascott Limited pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Macalister Hotel Managed By The Ascott Limited?

As of 9 Jul 2025, prices found for a 1-night stay for 2 adults at Macalister Hotel Managed By The Ascott Limited on 3 Aug 2025 start from RM 333.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Macalister Hotel Managed By The Ascott Limited?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Macalister Hotel Managed By The Ascott Limited?

Checkout is at noon.

Where is Macalister Hotel Managed By The Ascott Limited located?

Located in Downtown George Town, this hotel is within a 10-minute walk of Sun Yat Sen Museum and KOMTAR. Penang Times Square and New World Park are also within 10 minutes.

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Macalister Hotel Managed By The Ascott Limited Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 33 reviews
Rating 8 - Good. 13 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room, good location around eateries in nice legacy old style shophouses.
Stayed 1 night in Jun 2025

8/10 Good

Li Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is nice near area food, the service is good only the bed and couch a little bit not clean, itching and dusty
Stayed 2 nights in Mar 2023

8/10 Good

ZAINI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with lots of option for dining. Finding a parking space can be a bit challenging. Very friendly and helpful reception staff but the housekeeper need to be a little bit more detailed when cleaning. Very spacious and clean room.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

cleanliness and unexpected condition

There are urine stings on the toilet plate of the room and electricity stoppage happened on one day's morning. Yet, polite staffs and daily room cleaning service compensate those poor experience.
Stayed 5 nights in Jul 2019

8/10 Good

Hitomi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Karim

Liked: Cleanliness, staff & service, room comfort

Mysigt hotell i George Town

Vi fick en tvårumslägenhet på andra våningen i ett av hotellets hörn som ligger längs med huvudleden. Dock så var rummet väl ljuddämpat och vi stördes inte av ljud. Det jag kan anmärka på är att badrummet inte hadde någon fläkt eller ventilation så det blev väldigt fuktigt när man duschade även om man öppnade fönstret. Då duschkabinen inte var helt tätt vid dörren så blev det väldigt blött på golvet om man inte var försiktig när man duschade. Hade också gärna önskat ett större kylskåp. Området ligger ca 15min från Komtar bussterminal där du kan ta bussen till alla möjliga ställen på ön. Det ligger även en del affärer och matställen längs med gatan utanför hotellet.
Stayed 5 nights in Jan 2023

6/10 Okay

Peter Jurgen Lutz

Liked: Cleanliness
The property is very well located with lots of food outlets around. All over the facilities are OK. The mattress was worn out at one side and killed my back. Otherwise the room was fine. Upon arrival and on first evening we had to experience the one staff that was arrogantly friendly, slow and not helpful. The 'why do you bother me' attitude. All other staff was excellent. So sad! One person spoils all.
Stayed 3 nights in Nov 2022

10/10 Excellent

Raina Azene

Stayed 1 night in Mar 2022

8/10 Good

Leong Keong

Liked: Cleanliness, staff & service, amenities
NA
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is good

Comfortable room, love the shower pressure and heater. Great stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best rate, good room for family trip

Not sure why still feeling cold after off all the aircon. Maybe the centralise aircon problem or how. Overall the stay is satisfied. It will be good if the hotel prepare slipper for the room.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely experience staying at Macalister hotel from check in to our departure. The hotel was clean and minimalist that I had wanted and expected. A lot of local foods stands/courts around as well as being close by the street art (10 mins walking for me). Worth the stay :). Big thanks to the both check in and out FD agents!
Stayed 3 nights in Sep 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Chic and Affordable

If you are looking for a strategic, clean, chic yet affordable hotel in the centre of Georgetown, I personally feel that this newly operated Macalister Hotel by PHC is by far a great option. Walking distance to several foodcourts with good food, the famous Lorong Selamat Char Kuey Teow, Jiao Sai mamak and more; you’ll be able to fulfil your food cravings without the hassle to drive and finding for carpark. There’s a coffee cafe, convenient store and Watson within the hotel so you can get your coffee fix, snacks and toiletries with just few steps. The room is spacious and clean while bed is big and comfy. The only downside is that the TV has limited channels. Overall is a good place to stay and will definitely return again when we travel to Penang.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Newly furbish hotel that is clean and comfortable, the only drawback is the limited parking spots.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Yeanny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with the max 2 keys policy

Max 2 keys were given during checked in while we have 4 people and were in the 2 bedroom suite room. Asked for more from the front desk and we’re told it’s the policy every room only can have 2 keys. Kinda disappointed with the front desk service.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good and bright and most importantly is clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Jarungwit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019