Hotel Dekat Gatlinburg Trail Trailhead

"Everything was great, except of the AC unit. It was very difficult to work."

"Very clean, staff was friendly. The bonfire at the pool was really nice!"

"This hotel has everything! Our family had an amazing stay. Our room had the perfect amount of space for our family of five. We all had space to hangout. The hotel is so clean and all the amenities are great."

"The staff were friendly and it was pretty clean. They had a pretty small fridge in the room that could keep very few things. The bathroom was very tiny. The room was fairly clean. Kept finding long black hairs everywhere. It was really hot in the room even when the air was turned to the lowest setting. I would definitely bring my own drinks and snacks while staying here because the vending machine prices were outrageous but over all it was an okay place to stay for a couple nights. The room we...

"One of the best hotels we've stayed at. Location excellent. Felt like a valued customer despite only staying one night. Had an issue in the room which was resolved and compensated by staff. It's quite expensive, and drinks were too, but the overall experience is first class."

"We cannot say enough how pleased we were with the staff and the hotel itself! Everyone was super friendly and were always present if you needed anything. Great place to stay!"

"The best you can stay in with perfect price"

"The staff is great. You couldn’t ask for a better location. It’s in the middle of everything. It’s great for parking. I enjoyed breakfast every morning. My only real complaint was that there was no hot water the last morning I was there. I mean literally none. They were working on it which means at times I had no water at all at times."

"WOW! This is an incredible place to stay. Not only a beautiful location, but the level of hospitality here is top-tier. They greet you upon arrival and show you to your room. Offer to help with EVERYTHING! It is truly an experience unlike any other resort/hotel I have stayed at. You truly feel cared about and valued. Food is amazing in the Heirloom room, and service is just as amazing. Sitting out on our patio (overlooking the river) and reading was my favorite. Listening to the water was...

"Clean room, great staff & breakfast."

"Ice maker on my floor never got fixed. Ac worked eractivally"

"I will start with the positives, the property is close to the strip and there is a shuttle stop right outside, which makes it easier to get to the strip and any other stops within Gatlinburg or Pigeon Forge area. Now the negatives, the manager on duty (who is usually there in the morning), is very rude and not helpful at all. Being in hospitality, she does not have a basic courtesy to take to someone who is a retiree and an aged person. Don’t try to even ask them for a different room, because...

"Our refrigerator had no shelves or racks to hold items and didn’t feel cold enough for leftover food storage. We tried several settings to no avail. We left a night early because we were invaded with ants. It was our last night so instead of packing up to change rooms, we just decided to drive home. We were very disappointed as it was our first time staying there."

"Property was ok"

"I would definitely come back. We were so close to everything. We didn’t have to worry about barking we could walk and enjoy everything nearby, including the aquarium right across the street. We will absolutely be back."

"Friendly staff. Clean room. Walking distance to shops and eats. Great breakfast. Have stayed here several times and plan more stays for the future. Highly recommend staying here."

"I'm not a fan of the Gatlinburg and Pigeon Forge area to begin with, so that probably effected my ratings. They both try so hard to be the next Branson, and Gatlinburg is just too small of an area for that many people. Also, I discovered when we checked in that the hotel was hosting a high school cheerleading convention. Nearly 1,000 hyperactive teenagers everywhere you went in the property. It also effected the amount of paring spots that were available, as the lot was over full, and it's a...

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