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Gatlinburg View Lodge

Hartanah 2.5 bintang

Pilih tarikh untuk melihat harga

Ulasan

8.2 daripada 10
Sangat baik

Kemudahan popular

  • Termasuk parkir
  • Wi-Fi percuma
  • Penyaman udara
  • Perkhidmatan perniagaan
Harga semasa ialah RM376
RM504 jumlah
termasuk cukai & fi
1 Mei - 2 Mei

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 2 daripada 2 bilik

Lihat semua foto untuk Classic Room, 1 Katil Raja (King), Non Smoking

Classic Room, 1 Katil Raja (King), Non Smoking | Meja, ruang kerja komputer riba, Wi-fi percuma, cadar katil

Classic Room, 1 Katil Raja (King), Non Smoking

8.2 daripada 10
Sangat baik
(55 ulasan)
  • 33 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Lihat semua foto untuk Standard Quadruple Room

Standard Quadruple Room | Meja, ruang kerja komputer riba, Wi-fi percuma, cadar katil

Standard Quadruple Room

7.2 daripada 10
Baik
(42 ulasan)
  • 33 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 2 Katil Dua Tingkat Bujang XL
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Terletak di Gatlinburg, Gatlinburg View Lodge berada di pergunungan. Muzium Titanic merupakan tarikan utama kebudayaan dan antara tempat menarik popular termasuk Anakeesta dan Ripley's Aquarium of the Smokies (Akuarium). Jangan terlepas untuk mengunjungi Gatlinburg SkyPark dan Taman Air Tertutup Wild Bear Falls. Layari panduan perjalanan Gatlinburg kami
Peta
602 East Pkwy, Gatlinburg, TN, 37738

Tempat berdekatan

  • Anakeesta
    Anakeesta
    18 min berjalan kaki - 1.5 km
  • Ripley's Aquarium of the Smokies (Akuarium)
    Ripley's Aquarium of the Smokies (Akuarium)
    19 min berjalan kaki - 1.7 km
  • Pusat Konvensyen Gatlinburg
    Pusat Konvensyen Gatlinburg
    3 min memandu - 2.3 km
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    3 min memandu - 2.4 km
  • Tempat Penyulingan Ole Smoky Moonshine
    Tempat Penyulingan Ole Smoky Moonshine
    3 min memandu - 2.7 km

Bergerak

  • Alcoa - Lapangan Terbang Knoxville (TYS) - 70 minit memandu

Restoran

  • Cliff Top Bar & Grill
    4 min memandu
  • Tennessee Cider Company
    3 min memandu
  • Subway
    3 min memandu
  • Ole Red
    18 min berjalan kaki
  • Pancake Pantry
    3 min memandu

Tentang hartanah ini

Gatlinburg View Lodge

Hotel berdekatan Anakeesta
Terletak berdekatan Ripley's Aquarium of the Smokies (Akuarium) dan Gatlinburg SkyPark, Gatlinburg View Lodge menyediakan teres, kawah api dan taman. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti bilik arked/permainan dan kawasan hiburan luar.
Anda juga akan menikmati manfaat seperti:
  • Percuma letak kenderaan sendiri
  • Hartanah bebas asap rokok, stesen komputer dan perabot luar
  • Bantuan pelancongan/tiket, kakitangan berbilang bahasa dan TV di lobi
  • Ulasan tetamu memberikan kata-kata yang baik tentang nilai keseluruhan dan lokasi
Ciri-ciri bilik
Semua bilik tetamu di Gatlinburg View Lodge mempunyai keselesaan seperti ruang kerja komputer riba dan penyaman udara, sebagai tambahan kepada kemudahan seperti Wi-fi percuma dan tempat makan berasingan. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Tambahan kepada kesenangan di semua bilik termasuk:
  • Berbilang bilik mandi dengan tab mandi atau pancuran dan kelengkapan dandanan diri percuma
  • 40-inci TV skrin rata dengan saluran satelit
  • Almari pakaian, balkoni dan tempat makan berasingan

Hartanah serupa

Deluxe Single Room, 1 Katil Raja (King), Jetted Tub | Tab spa persendirian
Reagan Resorts Inn
  • Termasuk parkir
  • Wi-Fi percuma
  • Penyaman udara
  • Meja depan 24/7
8.6 daripada 10, Terbaik, 1,697 ulasan
Harga ialah RM200
RM254 jumlah
termasuk cukai & fi
12 Apr - 13 Apr
Reagan Resorts Inn
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia
  • Tempat letak kenderaan di tapak hartanah termasuk pilihan di luar jalan

Aktiviti menarik

  • Bilik permainan/arked
  • TV di ruang bersama

Mesra keluarga

  • Bilik permainan/arked
  • Ketuhar gelombang mikro dalam bilik
  • Peti sejuk/penyejuk beku saiz penuh dalam bilik
  • Ruang makan dalam bilik yang berasingan

Kemudahan

  • Buku panduan
  • Lokar
  • Meja/kaunter hadapan waktu terhad
  • Peti sejuk berkongsi
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pertukaran tuala atas permintaan

Perkhidmatan perniagaan

  • Stesen komputer

Kawasan luar

  • Di pergunungan
  • Kawasan hiburan terbuka
  • Lubang bakar
  • Perabot luar
  • Taman
  • Tempat berkelah
  • Teres

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Bilik air awam mudah diakses kerusi roda
  • Laluan bebas tangga ke pintu masuk
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Laluan perjalanan mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Penggera visual di koridor
  • Ruang istirahat mudah diakses kerusi roda
  • Susur tangan di koridor
  • Susur tangan di tangga
  • Tempat letak kenderaan mudah diakses kerusi roda
  • Tingkat atas hanya boleh diakses melalui tangga
  • Valet untuk kenderaan yang dilengkapi dengan kerusi roda

Lain-lain

  • Hartanah bebas asap rokok
  • Ruang tamu bersama

Kemudahan bilik

Bilik tidur

  • Cadar disediakan

Bilik mandi

  • Bilik mandi persendirian
  • Kelengkapan dandanan diri percuma
  • Kertas tandas
  • Pengering rambut
  • Sabun
  • Syampu
  • Tab mandi atau pancuran mandi
  • Tuala disediakan

Hiburan

  • TV skrin rata 40-inci dengan saluran satelit

Makanan dan minuman

  • Ketuhar gelombang mikro
  • Pembancuh kopi/teh
  • Peti sejuk/penyejuk beku saiz penuh
  • Ruang makan berasingan

Lain-lain

  • Akses melalui koridor luar
  • Meja
  • Penyaman udara
  • Produk pembersihan adalah mesra alam
  • Ruang kerja komputer riba
  • Sistem pemanasan

Dasar

Daftar masuk

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 22:00
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 10:00

Arahan daftar masuk khas

Meja sambut tetamu dibuka setiap hari dari 8:00 - 22:00
Tetamu yang merancang untuk tiba di luar waktu daftar masuk biasa akan menerima e-mel dalam masa 24 jam sebelum ketibaan yang mengandungi arahan daftar masuk dan kod akses; kakitangan berada di meja sambut tetamu untuk masa yang terhad
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Tetamu tidak dibenarkan membawa haiwan peliharaan. Tetamu yang membuat perjalanan bersama haiwan khidmat mesti menghubungi hartanah sebelum ketibaan.

Pengubahsuaian dan penutupan

Hartanah akan diubai suai dari 28 Mac 2026 sehingga 11 April 2026 (tarikh penyiapan tertakluk kepada perubahan). Kawasan yang berikut akan terjejas:
  • Luaran
  • Ruang depan
  • Bilik tamu tertentu
Kerja pengubahsuaian hanya akan dijalankan semasa waktu perniagaan. Segala usaha akan diambil untuk mengurangkan bunyi dan gangguan.

Kaedah akses

Kod akses, meja sambut tetamu (waktu terhad)

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Fi pembersihan: USD19.99 setiap penginapan, sepenginapan
  • Deposit kerosakan sebanyak USD 250.00 perlu dibayar sebelum daftar masuk.

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif

Hartanah juga dikenali sebagai

Work Travel Lodge
Gatlinburg View Lodge Hotel
Gatlinburg View Lodge Gatlinburg
Gatlinburg View Lodge Hotel Gatlinburg

Soalan lazim

Adakah Gatlinburg View Lodge mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapa kos yang diperlukan untuk menginap di Gatlinburg View Lodge?

Setakat 31 Mac 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Gatlinburg View Lodge pada 1 Mei 2026 bermula serendah RM376, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Berapakah fi parkir di Gatlinburg View Lodge?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Gatlinburg View Lodge?

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: 22:00.

Apakah masa daftar keluar di Gatlinburg View Lodge?

Daftar keluar adalah jam 10:00.

Di manakah terletaknya Gatlinburg View Lodge?

Terletak di pergunungan, hotel ini dalam jarak 1 bt (2 km) dari Anakeesta dan Ripley's Aquarium of the Smokies (Akuarium). Gatlinburg SkyPark dan Tempat Penyulingan Ole Smoky Moonshine juga dalam jarak 2 bt (3 km).

Ulasan

Gatlinburg View Lodge Ulasan

8.2

Sangat Baik

8.6

Kebersihan

7.6

Kemudahan

8.2

Kakitangan & perkhidmatan

8.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 465 daripada 842 ulasan
Penilaian 8 - Baik. 175 daripada 842 ulasan
Penilaian 6 - Boleh diterima. 68 daripada 842 ulasan
Penilaian 4 - Lemah. 54 daripada 842 ulasan
Penilaian 2 - Teruk. 80 daripada 842 ulasan

Ulasan

8/10 Baik

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Online Check in was great, easy. Room was clean and well equipped. Property is undergoing renovation so doesn't look great now, but hopefully will improve. Easy dining options in area. Property is just at the exit of Roaring Forks so easy access if you come that way.
Menginap 1 malam pada Mac 2026

8/10 Baik

Dreamer

Mengembara bersama pasangan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Yes but it wasn't anything like the actual pictures
Menginap 1 malam pada Mac 2026

2/10 Teruk

Brandee

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I never got to checkin. There was no office to checkin at even though email said it was at the top of the hill. I sent messages asking how to checkin and never got a response. I ended up having to find a room at another hotel. Signs that were posted pointing toward community center at the lodge said closed due to vandalism. 0/10 would not recommend this property to anyone.
Menginap 2 malam pada Jul 2024

6/10 Boleh diterima

Thomas, Surfside

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
The Gatlinburg View Lodge has converted to weekly rentals. It is no longer a hotel. Chris and Audi, the caretakers, were very helpful and accommodated us, but they had to scramble to find us a room. The prior manager neglected to remove the Lodge from Expedia.
Menginap 2 malam pada Mei 2024

4/10 Lemah

Garrett

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I read the previous reviews with people having difficulties getting into their rooms because this place has no front desk. I prepared myself, made sure i found the message that had my door code and check-in instructions. We pulled in around 9PM to find a sketchy couple fighting in the parking lot as we were unpacking our luggage. (I understand the motel has no control over this and not their fauly in any way, just gives you an idea of what kind of place this is) Two police cars show up asking about a woman screaming for help. We get to our room, enter the door code and nothing. Check and try several times and nothing. Cell service is limited so we had trouble getting a hold of someone. Once we did, told the guy on the other end what was going on, our room number and the door code we were given. He wants our expedia confirmation number. I explain i dont have it and cant get it, im on the phone (barely) and not enough service to load web pages. Asks for it again as hes getting some attitude about it, then says he will call back and hangs up. We're standing outside on the walkway, in the dark and cold waiting for a phone call. Nothing happens. About 5 mins later a woman walks by (talking on a phone) and says "are you having trouble getting into your room"? Just try XXXX number. We did and the door opens. Weird we thought but then noticed the code was just our room number with a "0" added to it. I'm guessing all rooms have the same setup. Room was dirty, shower clogged

2/10 Teruk

todd

Menginap 1 malam pada Apr 2024

2/10 Teruk

Kristi

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I will never recommend this place. My family and I were planning the stay there for 7 days. After the first night we called Expedia telling them everything that went wrong. Expedia then called the hotel and the lady said everything I said was false. The only person that helped us out was the maintenance man. Him and his wife were the nicest sweetest people. They helped us out with whatever we needed. If it wasn’t for them that place would go down hill. I’m so glad Expedia was able to find us a a new hotel.
Menginap 6 malam pada Mac 2024

8/10 Baik

Cristian

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Looks rough from outside, but clean and safe inside. Kitchen and common areas were messy and unkept, but our room was great. Clean, everything worked and looked good, no smell or anything weird. My gf and I were happy. Good access to trolly also!
Menginap 2 malam pada Mac 2024

2/10 Teruk

Juan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2024

6/10 Boleh diterima

Carrie

Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
This is a very basic no frills place to stay. The bed was comfortable and the sheets were soft. The hotel is noisy and one night I called the police on a loud fight outside. The text gave me check in directions for a late arrival and said if I needed anything to let them know. I let them know I’d like an additional blanket, soap bar, and towel and never heard anything. I called and text and heard nothing. Was nice to have refrigerator and microwave in the room. Shower was good (but not a lot of pressure) except very low and the mirror is also very low—i could only see up to my neck without ducking down. There is never anyone in property or a front desk that I could find. It was an odd experience but okay for a cheaper place to stay.

6/10 Boleh diterima

Jackie

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
This was a contactless property. When we entered the room the bed was wet on the surface, there were no cups, 5 tissues. There was a coffee maker but no coffee or coffee supplies. We let them know via text per their instructions and asked for these supplies but there was no response or replacement. The electrical outlets on the lights above the bed would not keep the prongs secularly on place.The property was clean, the bed and pillows were quite comfortable. We will not sat here again nor refer to anyone based on the missing items and no replacement even though we asked.
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Kristine

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Just what we needed

I booked this room without reading the reviews, but based on the 8.2 out of 10 rating. On our way down, I DID read the reviews and was worried about what I got us into. Our stay had ZERO issues. Contactless check in was great, given the fact that we arrived later than we expected. The room was clean and comfortable. We had plenty of HOT water. My kids enjoyed the bunkbeds. It wasn't anything fancy, we just needed somewhere to sleep, shower, and rest in between doing things during the day and the evening. It was perfect.
Menginap 3 malam pada Mac 2024

2/10 Teruk

Lila

Mengembara bersama keluarga dan kanak-kanak
When I arrived and the hotel, I went looking for the front desk. All the signs on the way directed which direction things were except the front desk. I walked the entire hotel in the dark and rain. I went walking down the big hill we had to go up to the hotel and start walking up the road toward a house I thought might be the check in building. However, it was someone’s house. I started walking back to the hotel and saw a girl and boy walking a dog, so I stopped them and asked if they knew where the front desk was so I could get my room number and key. Turns out the girl was the manager of the hotel and lives there and she said there was no front desk, it was turned into a contactless hotel. Where the front desk was suppose to be was boarded up with a for rent sign that said long term rentals and weekly rentals available. I told her I had a booking and I needed to know my room number and get my keycard or key. She said I should have gotten an email from Expedia with the information on it. I told her I never received it and that I had already called the number listed on the welcome email I received after booking 4 times and got no answer. After giving her all my information she called her supervisor and was able to verify my identity so I could get my room number and key code. All of this in the middle of the street, in the dark and rain. After I got the information, I was told there was a bear living there that could open car doors and walk down the balcony.
Menginap 2 malam pada Mac 2024

2/10 Teruk

Quincy

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
On November 23, 2023, at 2 am, we checked into a hotel that we had booked through Expedia on November 14, without seeing it beforehand. The hotel sent an automated text with a digital check-in code. Despite no desk personnel being available, we used the provided digital check-in code to enter the room. To our dismay, the room was in an unsatisfactory condition—unclean, unmade bed, bugs, dirty carpets, wall damage, 2 twin beds pushed together with egg crate as a mattress and regular box springs, etc. Promptly, we left the premises and attempted to contact the hotel via the provided phone numbers, but our calls went unanswered. With no front desk personnel in sight, we decided to check into another hotel. DO NOT STAY HERE!

2/10 Teruk

Juan

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I recommend any one who is planning to stay at this property to read the reviews. I won't have time to write the negatives of it.
Menginap 3 malam pada Dis 2023

2/10 Teruk

John

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Poor really avoid - don't believe the + hype

I'll start by saying I don't know were folks who gave this place 3 or more stars ever stayed before. The unfortunate reality is the description and photos paint a bogus story of what this is. It's a 3rd rate elevated motel that makes Super 8 look like the Hilton. They should be tarred and feathered for charging more than $200 a night, as well as not providing refunds. The is no check-in desk/office or live person. It's all done through hotel.com app or texted. There is "No One" to physically talk to or see. You can send text messages or call the number provided and never get a response or call back. Community kitchen is not what you think....it's a small galley kitchen for communal cooking. Community Center is a room converted to be a business center, billiards room, place to play video games and go to the bathroom. Rooms are small, no coffee makers, small refrigerators and microwave. TV satellite service takes half a day to get to work. Wi-Fi service is intermittent and takes the system 10 minutes to either recognize the password or log you into it. It's true that there is no hot water. The bath tub had mold around it where it meets the tile. The rooms are dusty, with people's hair and just filthy out right. The beds are old college dorm beds. The springs make the classic loud sound everytime you get in, out or just move. There is real air flow so the room is stagnant. The toilet fills slowly and needs to be flushed twice. See my Google Review!
Menginap 4 malam pada Dis 2023

4/10 Lemah

Cesar and Barbara

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Not so hidden gem with freezing water

We really wanted to enjoy this property. We were surprised at how new the furnishings were. The bed was very clean. The sheets were very soft, you have a full size refrigerator, microwave, and a kitchen table with a Keurig. This hotel would be a gold mine if it had not been for the cold water. I really wanted to love this place, but unfortunately having to reach out to the owner and not getting a solution is the reasoning behind this review. We were told at 4pm to let the water run for 10 minutes and it would get hot. It did not. We left the hotel and picked up a few things in town. We come back that night to shower, and I couldn’t even stand the water temperature for 2 minutes. The water was coming out almost ice cold. We decided to again let the water run for 10 minutes, and nothing happened. We continually called the owner only for him to send us to voicemail. The runner for the hotel did come up with towels and explained that “others” were taking a shower and to wait. This is what the other person on her end of the phone told her to tell us. We were never followed up with.This was a 5 night stay, and we were never contacted back once. This would be the perfect hidden gem, but unfortunately this place lacks proper management and has no hot water. If you can bare a cold shower, this place would be suitable for you especially for the price in Gatlinburg this time of year. We were on the 2nd floor facing the woods on the very end of building closest to the outdoor seating.
Menginap 5 malam pada Dis 2023

2/10 Teruk

Melissa

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

The worst stay ever

I have no idea where to even start. The room had black mold on the wall, bug infested, and absolutely no hot water. This was by far the worst hotel I ever stayed at in my lifetime. We spent the entire stay killing bugs that we had to google to find out what they were. We complained and all we got was the “maintenance” came and swept them up. We were given one towel for 2 people. The bathroom had mold as well and not a drop of hot water considering the temps outside. It smelled musty and the bed was 2 twin bunk beds pushed together. The bed had a hump in the middle which made it horrible to sleep on. This place should not be allowed to remain open because it is a health hazard for sure. I’m not sure if management has changed since the good reviews but it is definitely horrible now. The check in process was a nightmare. We had to call 7 times before we were given a room number and door code. Steer clear of this place.
Menginap 2 malam pada Dis 2023

2/10 Teruk

Kelsey

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This particular property started off awful from the moment we got to the hotel. The “customer service” number you call RARELY will answer the phone. When he did manage to answer my calls the first time he told me I had no reservation then hung up on me. If it wasn’t for the awesome cleaning staff that hotel we would’ve never gotten in touch with a manager for ANYTHING! Our check in time was 4 and we weren’t able to get in our room until almost 5. The customer service for this hotel is a complete joke and is VERY VERY VERY RUDE. We will never stay here again nor will I ever recommend this hotel to anyone. Do yourself a favor and just don’t book here if you want to enjoy your stay. No hot water either fyi so if you like cold showers then good for you.
Menginap 2 malam pada Dis 2023

2/10 Teruk

christianre

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Two thumbs down

My son got bit with bedbugs The air conditioner had no remote The TV did not have a remote control The plumbing, the mixing valve for the shower tub did not have enough hot water Life, safety emergency, lights broken Smelled like mildew the room Very noisy Shower had mold
Menginap 4 malam pada Dis 2023

2/10 Teruk

JESIKA

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Don’t book or stay in this hotel. Is a scam!! Nobody is responsible for you there. We didn’t entry because they sent us a message that said is a contactless check in with a code to entry and was ok but when we arrived nobody was there!! Any other guess, workers or staff, we called and they just said is a contactless but when we booked this information wasn’t there and they said in the Expedia site that they will have front desk people until 10 pm but nobody show anywhere. Is very suspicious and dangerous because you don’t know who can entry on your room and nobody can help you because was anyone there!! Do no book this property! This people was to be out Expedia site, is a scammer, also I called Expedia and the first time they said yes is dangerous and we can help you find another hotel and refund my money but then they change their mind because someone told them someone is there but is not true. We took pictures off the property and we stay outside for more than 2 hours and nobody show. Terrible service and terrible hotel
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

Angela

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Dis 2023

4/10 Lemah

Brian

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan

No Hot Water

Menginap 2 malam pada Dis 2023

6/10 Boleh diterima

Amy

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Overall we were happy with the cleanliness and appearance of property. However, taking a lukewarm shower with poor water pressure and then not having heat due to unsafe electrical conditions was less than ideal. Also, we were not informed until on site that it was a contactless facility; this, in my opinion, was no longer necessary as we are not currently in a pandemic situation.
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Michael

Menginap 2 malam pada Nov 2023