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Crossroads Inn & Suites

2.5 star property
Hotel with free breakfast, walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Dining
Reception
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry
The price is RM 323
Price available on 22/05/2024

Explore the area

Map
Gatlinburg, TN
  • Popular LocationAnakeesta6 min walk
  • Popular LocationRipley's Aquarium of the Smokies7 min walk
  • Popular LocationGatlinburg Convention Center15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)67 min drive

Most relevant reviews

ExperimentalCarousel

20/10 Excellent

Motel was clean and we have used this motel for years.
Shelley
May 20, 2024
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Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6/10 Excellent

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Seasonal Fireplace)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Seasonal Fireplace)

8.2/10 Very good

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.3/10 Wonderful

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8/10 Excellent

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Fireplace, Jetted Tub

7.7/10 Good

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

Gatlinburg

Crossroads Inn & Suites is located in Gatlinburg. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Ripley's Aquarium of the Smokies and Anakeesta are not to be missed. Spend some time exploring the area's activities, including snowboarding and skiing.
Visit our Gatlinburg travel guideOpens in a new window

What's nearby

  • Anakeesta - 6 min walk
  • Ripley's Aquarium of the Smokies - 7 min walk
  • SkyPark - 13 min walk
  • Gatlinburg Convention Center - 15 min walk
  • Ole Smoky Moonshine Distillery - 15 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • Subway - 7 min walk
  • Loco Burro Fresh Mex Cantina - 11 min walk
  • Tennessee Cider Company - 7 min walk
  • Ole Red - 3 min walk
  • Gatlinburg Brewing Company - 3 min walk

About this property

Crossroads Inn & Suites

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, Crossroads Inn & Suites provides free self-service breakfast, laundry facilities and a fireplace in reception. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Coffee/tea in reception, a TV in reception and a lift
  • A vending machine and a 24-hour front desk
  • Guest reviews give good marks for the breakfast, pool and helpful staff
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Building
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Crossroads Inn & Suites?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on 22 May 2024 start from RM 323.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crossroads Inn & Suites?

Self-parking is free at this property.

What time is check-in at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Crossroads Inn & Suites?

Checkout is at 11 AM.

Where is Crossroads Inn & Suites located?

Situated in Gatlinburg, this hotel is within a 10-minute walk of Traffic Light #3, Ripley's Aquarium of the Smokies and Anakeesta. SkyPark and Gatlinburg Space Needle are also within 15 minutes.

Crossroads Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1058 reviews" "
Rating 8 - Good. 336 out of 1058 reviews" "
Rating 6 - Okay. 173 out of 1058 reviews" "
Rating 4 - Poor. 95 out of 1058 reviews" "
Rating 2 - Terrible. 73 out of 1058 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was clean and we have used this motel for years.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of room - a couch and office area with desk in a separate room. Also the Jacuzzi/jet tub was extra large and an added bonus.
Stayed 1 night in May 2024

10/10 Excellent

Aron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay with big, welcoming rooms. Breakfast was a suprising delight.
Stayed 2 nights in May 2024

8/10 Good

Trudy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in May 2024

6/10 Okay

Paula

Travelled with family and small children
The man behind the desk at check in was a bit rude. The lady was friendly. The little kiddy pool didn’t have water in it. It’s one reason I booked this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Regina

Travelled with family
Great place to stay. Would stay again. Only downsize is the parking
Stayed 3 nights in May 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to Gatlinburg and wecare in love. ❤️ Our room is fantastic!! Front desk staff was so friendly. Room very spacious and clean. Great view from window. Will definitely stay again
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for being right in the heart of Gatlinburg! Clean rooms, friendly staff and terrific breakfast! Can't wait to try out the pool when it's in season! (It was closed during our stay but they were cleaning it throughly to prep it for opening)
Stayed 1 night in May 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay! We got there early but they still let us park and go do Gatlinburg things until we were ready to check in in the evening. It was a super easy walk to just about everywhere in Gatlinburg. Crossroads will be at the top of the list of places to stay next time we are in Gatlinburg. Thank you Crossroads!!!
Stayed 1 night in May 2024