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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Travelers start their day with a complimentary breakfast buffet before unwinding by the indoor pool or beside the inviting lobby fireplace in downtown Gatlinburg.

Choose dates to view prices

Comfort Suites Gatlinburg Downtown-Convention Center welcomes guests with a warm fireplace and free breakfast buffet. Enjoy the indoor pool and convenient bar/deli snacks. Electric vehicle owners appreciate the on-site charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
The current price is RM440
RM496 total
includes taxes & fees
14 Jun - 15 Jun
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About this property

Comfort Suites Gatlinburg Downtown-Convention Center

  • Hotel near Ripley's Aquarium of the Smokies
  • Located close to Gatlinburg Convention Center and Gatlinburg SkyPark, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities and a fireplace in reception. Free in-room WiFi and a snack bar/deli are available to all guests.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • An electric car charging station, a vending machine and a water dispenser
    • A 24-hour front desk, a TV in reception and a computer station
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 89 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
    • Mini fridges, microwaves and irons/ironing boards
    • 50-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and free infant beds

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Desk, laptop workspace, blackout curtains, iron/ironing board
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.4 out of 10, Very good, 1,124 reviews
The price is RM218
RM245 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on 14 Jun 2026 start from RM440, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self-parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Checkout is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. Great Smoky Mountains National Park and Gatlinburg SkyPark are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 929 out of 1324 reviews
Rating 8 - Good. 280 out of 1324 reviews
Rating 6 - Okay. 72 out of 1324 reviews
Rating 4 - Poor. 17 out of 1324 reviews
Rating 2 - Terrible. 26 out of 1324 reviews

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is one block away from the center of Gatlinburg. The room was clean and spacious with plenty of towels. Check was easy and the staff very helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean, and the staff were very helpful! I am so glad that I found this hotel so close to the activities that we wanted to do.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel! Breakfast was great every morning and the pool was a nice added bonus !
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient, location was ok.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms cleaned, easy check in, close to ripley
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good breakfast. Good location. Easy parking.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. It was the perfect location and the staff was very kind.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Clean room easy access to downtown
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

izyocat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean breakfast. Available parking nice
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not the best, however overall stay was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless rooms and a perfect 'walk-everywhere' location. However, be sure to head to breakfast early seating fills up fast and options run low toward the end of the morning.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gaspar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and not too expensive. The property, room, pool area and all around were very clean. The bathroom was huge. The pool is indoor, so that was nice as well. Free breakfast was appreciated. The parking is good and free. Overall, I would gladly stay here again for multiple nights. It’s also conveniently located close to everywhere.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location, friendly staff.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Excellent hotel. Very comfortable bed. Nice pool. Average breakfast. Near the Main Street.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room! great wifi
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and warm. Parking was safe. Rooms were clean and towels and such were replenished as requested. Staff was very friendly and helpful. Would recommend family and friends . Thank you.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Soumadatya

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. New, clean, comfortable, good breakfast, great location
Stayed 2 nights in Jan 2026
Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Staff was very helpful in moving us to another room. Be aware that construction is going on right next to this hotel and all king rooms are overlooking the construction zone. Staff was great to move us to another room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yamelys

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, staff was friendly, and the place was clean and nice
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Danny

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and quiet, but the pool had a little too much of clorox and to be in a such small place / like lock/ enclosure it was too strong smell for the kids but everything else was amazing, good breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Great friendly staff. Breakfast bar was great too!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left before the breakfast started and the man behind the counter offered us a few things before we left. Room was very clean and comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great and gd location will definitely be back
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
The room was clean, the pictures in the website matched what I saw in person, great location and my kids loved the indoor pool.
Stayed 2 nights in Jan 2026