Hotel di Flamingo

"At check-in, I asked for a bottle of water because I was thirsty. I paid for the bottle of water with my credit card and gave the employee a $6 tip (3 new $2 bills). At checkout, I was told I owed them for a bottle of water. I told them I paid for the water at check-in, and gave a generous tip. They told me I was a liar and that I needed to pay for the water. I felt humiliated because they told me the only way they could verify my account of the payment was by reviewing video cameras. I...

"Me encantó el trato de Laura en el restaurante del Buffet. En general todo muy bien y la ubicación Excelente, seguro regresamos"

"El servicio del hotel fue excelente, siempre limpio todo. El personal, sin excepción, fué siempre muy amable. La comida de los buffets muy variada, muchos platillos, los restaurantes de especialidades, riquísimos. La playa muy limpia y con muchas palapas, siempre encuentras palapa y camastros. La alberca de muy buen tamaño y limpia, camastros siempre disponibles. Lo único que recomendaría sería una remodelada a alas habitaciones. En general, todo excelente!!!!"

"Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

"The help was excellent especially the staff by the pool Alex took excellent care of us always Jonny on the spot the Maude were excellent they even brought cookies at turn down the only gripe I had was they would not let us check in 15 minutes early lines got extremely busy at three meals were good their idea of a great steak and mine were different the least expensive steak was spot on the more expensive tasted like it was boiled some people could like it just not me over all great vacation"

"Todo estuvo muy bien! Muy recomendado!"

"The staff were awesome, everyone super friendly and helpful. The room very spacious and clean with a balcony overlooking the river. Large walk-in shower, room decor modern, very comfortable bed plus mini fridge, safe, desk and 2 chairs and very large TV. The rooftop pool area is fantastic, complete with bar and restaurant plus great views."

"La chica del restaurante muy pero muy amable"

"Personal súper atento , habitaciones limpias y cómodas . En cuestión del desayuno buffet hay lo principal para empezar el día , lo único que no me gustó que diario es prácticamente lo mismo . Pero para estar incluido cumple con su función , y pues no hay casi nada de comercio en la zona sería más práctico llevar auto o desplazarse en Uber"

"El hotel se encuentra en muy buenas condiciones, habitacion comoda y limpia, la comida del bufet desayuno estaba rica y con buena variedad de alimentos. Lo unico que no me gusto es que solo tengan una puerta de acceso que es la principal y no hay entrada al hotel por la parte del estacionamiento."

"Everything was excellent"

"Excelente lugar, la comida muy rica, la atención excelente. La playa y albercas de lo mejor."