Hotels near Symphony Hall

"Room clean and comfortable "

"Room was very warm when arriving "

"This property was clearly labeled as VIP Access on Expedia. At check-in, the hotel staff stated that they are not a VIP Access property and that no such benefits exist. I also contacted the hotel through Expedia the day before arrival to request an early check-in. The hotel confirmed they never received the message. At the front desk, early check-in was offered only if I paid extra to upgrade the room, despite the VIP Access labeling shown on Expedia. This is a serious service failure. Properties should not be advertised as VIP Access if the hotel itself denies participation, and guest messages must be reliably delivered. The experience caused confusion, wasted time at the front desk, and significantly damaged my trust in Expedia."

"The Staff was always present and very helpful. The room is smaller than what I am used to. It was a bit crowded but you can kick all the luggage under the bed which clears up enough space to walk. The shower was a good size. The hotel is near Sooo many amazing restaurants. The train station is also around the corner which was convenient. "

"The hotel itself was very clean! The staff were nice and the room was big compared to others we stayed in. Bathroom was spacious and the beds were nice! We did not like that this was the only hotel that charged us a nightly tax but outside of that I don’t really have many complaints. It is VERY close to the train literally like 10 ft away. It allowed us to commute all around and not have to walk far when we returned. There is also a family mart on the corner of the same street which came in hand for late night snacks and beverages. We really like this hotel and although It was pricey and then had the additions tax we would likely stay again. If they get rid of the tax we would DEFINITELY stay again! "

"This the first time staying in this hotel. Here are the following comments #1) The housekeeping lady has done an excellent job of keeping the room clean and replenished the toiletries during our stay. #2)The location is convenient and easy to access to Kyoto and major attractions in Osaka via JR rail and metro. #3) The entrance was very dim and there is no lightings above the coffee, tea and kettle cabinet. Please refer to photos. Hence we have to relocate all the items (tea, coffee and kettle) to desk by window side for better visibility. In addition there was a slot be the coffee,tea and kettle cabinet. Please refer to photos. Found a few packs of coffee bags dropped into this gap by previous guest. #4)There was some minor issue during the check in. The hotel front desk staff insisted that we sorted out with hotel.com despite of showing her the Hotel confirmation email and booking Itinerary number. Special thanks to Sayantan, Hotel.com helpdesk agent, who managed to laised with reservation team of hotel Granvia. See screenshot of the details. Special thanks to Don from hotel Granvia who assisted by being a translator between us and hotel front desk staff, who (to our surprise) was unable to communicate in English. Have not encountered any check in issue with hotel in Sapporo or other countries. This is the 1st time encountering such incident. "

"clean, easy transportation and shopping "

"Kind and helpful staff."

"No gym. No bar. Breakfast OK."