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Overview of The Ritz-Carlton, Osaka

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Guest reviews

4.7/5 Exceptional
863 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationGrand Front Osaka Mall14 min walk
Popular LocationUmeda Sky Building15 min walk
Popular LocationOrix Theater3 min drive
AirportOsaka (KIX-Kansai Intl.)55 min drive

Choose dates to view prices

  • Superior Room, Guest room, 1 King, City view

    4.9/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    Show details
  • Executive Suite, 1 King Bed, City View

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Room, Guest room, 1 King, City view, Corner room

    4.9/5 guest room rating

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 3
    Show details
  • Junior Suite, Guest room, 1 King, City view, Corner room

    4.9/5 guest room rating

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Room, 1 King Bed, City View, Executive Level (Guest room, Club Level)

    4.7/5 guest room rating

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 2
    Show details
  • Skyview Superior Room, Guest room, City view

    4.2/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    Show details
  • Skyview Deluxe Room, Guest room, 1 King, City view

    4.1/5 guest room rating

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 3
    Show details
  • Skyview Junior Suite, Junior Suite, 1 King, City view

    4.5/5 guest room rating

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 3
    Show details
  • Club Suite, 1 Bedroom, City View, Executive Level (1 Bedroom Suite, Club level)

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
    Show details
  • Junior Suite, 1 King Bed, Executive Level (Club Level)

    4.6/5 guest room rating

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 2
    Show details
  • The Ritz-Carlton Suite, Presidential Suite, 1 King

    Room amenities

    • 233 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Room, 1 King Bed, Executive Level (Club Level)

    4.8/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    Show details
  • Japanese Suite, Suite, 5 Twin/Single Bed(s) Futon, City view

    5/5 guest room rating

    Room amenities

    • 77 sq m
    • City view
    • Sleeps 5
    Show details
  • Deluxe Room, 2 Queen Beds, City View (Club Level)

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 2
    Show details
  • Junior Suite, 1 Bedroom (Skyview, 2 Queen)

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 3
    Show details
  • Club Suite, 1 Bedroom, City View, Executive Level (Club level)

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Room, City View, Executive Level (Superior Room, Club level, Guest room)

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    Show details
  • Deluxe Room, 2 Queen Beds, City View, Corner

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 3
    Show details
  • Superior Room, 2 Single Beds (Skyview Guest room)

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Room, 2 Queen Beds, City View (Skyview Deluxe Room, Guest room)

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 3
    Show details
  • Executive Suite, 2 Single Beds (Executive Suite, 2 Twin/Single Bed(s)

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Room, 2 Single Beds, City View (Guest room)

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    Show details

About this area

Osaka

Located in Umeda neighbourhood, The Ritz-Carlton, Osaka is connected to a shopping centre. Osaka Castle and Umeda Sky Building are notable landmarks, and travellers looking to shop may want to visit Herbis Plaza and Shinsaibashi Shopping Arcade. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Universal Studios Japanโ„ข, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Grand Front Osaka Mall - 14 min walk
  • Umeda Sky Building - 15 min walk
  • Orix Theater - 3 min drive
  • Shinsaibashi Shopping Arcade - 3 min drive
  • Amerikamura - 5 min drive

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Kitashinchi Station - 6 min walk
  • Osaka (KIX-Kansai Intl.) - 55 min drive

Restaurants

  • Where to eat
  • La Baie โ€“ Fine-dining restaurant offering French cuisine. Serves lunch and dinner daily. Reservations required.
  • Xiang Tao โ€“ Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Hanagatami โ€“ Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • Splendido โ€“ Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner daily.

About this property

The Ritz-Carlton, Osaka

Luxury hotel connected to a shopping centre in Umeda, walk to Herbis Plaza
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 291 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and plasma TVs with cable channels. Guests will also find 24-hour room service, fridges and minibars.
The Ritz-Carlton, Osaka offers 291 forms of accommodation with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down comforters. A pillow menu is available. 55-inch Plasma televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.
This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: JPY 2100 per night
Valet parking: JPY 5400 per day

Food and drink

Full breakfast available for a fee daily 6:30 AMโ€“10:30 AM: JPY 5047 for adults and JPY 2517 for children
4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Spanish
Vietnamese

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space

Outdoors

Garden
Terrace

Spa

5 treatment rooms
Aromatherapy
Body treatments
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible parking

More

Couples dining
Designated smoking areas (fines apply)
Fireplace in reception
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Frette Italian sheets
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper

Entertainment

55-inch plasma TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 12 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 12650.0 per day.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 5047 for adults and JPY 2517 for children (approximately)
  • Self-parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Osaka and receive a full refund?
Yes, The Ritz-Carlton, Osaka offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Osaka cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Osaka?
As of 3 Jun 2020, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Osaka on 17 Jun 2020 start from RM1,693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ritz-Carlton, Osaka?
Self-parking is available for JPY 2100 per night. Valet parking is available for JPY 5400 per day.
What time is check-in at this property?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is The Ritz-Carlton, Osaka located?
Located in Umeda, this luxury hotel is within a 5-minute walk of Sankei Hall Breeze and Herbis Plaza. Festival Hall and Osaka Science Museum are also within 15 minutes. Nishi-Umieda Station is only a 5-minute walk and Umeda Station (Hanshin) is 8 minutes.

Guest reviews

4.7
Exceptional
5 - Excellent
660
4 - Good
154
3 - Okay
30
2 - Mediocre
8
1 - Poor
11
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

We had a group of 8 adults and 1 child so we constantly have to contact the concierge to help us book our van and book our reservations for dinner. The concierge team we superb! During our first dinner on our arrival night, the concierge team even called us at the restaurant to made sure if we needed any help. That was a real surprise. The housekeeping was really sweet too. We left the hotel after housekeeping usual hours. They cleaned up our room even though we didnโ€™t contact them. Thatโ€™s a plus for services. Overall, the hotelโ€™s service was awesome, everyone in the hotel was very willingly to help. Would totally come back again.

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

beautiful spacious room, clean, classy place. the staff are very courteous and professional.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

2/5

  • Liked: Cleanliness, staff & service

A little bit for from big shipping centers . Two much price /room compared with everything

Stayed 4 nights in Dec 2019