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The Ritz-Carlton, Osaka

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Luxury
5.0 star property
9.4

Exceptional

Elegant escape in Osaka's heart

Elegantly designed with upscale decor, this property offers a cosy and welcoming atmosphere connected to Osaka Station. Delight in the outdoor hot tub and attentive service, and savour an impeccable breakfast buffet featuring vegan options.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is RM1,399
RM1,770 total
28 May - 29 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 5500 for adults and from JPY 2750 for children
  • Self-parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does The Ritz-Carlton, Osaka have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Osaka?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Osaka on 28 May 2026 start from RM1,399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Osaka?

Self-parking is available for JPY 2100 per night. Valet parking is available for JPY 5400 per day.

What time is check-in at The Ritz-Carlton, Osaka?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Osaka?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Osaka located?

Located in Umeda, this luxury hotel is 2.6 mi (4.1 km) from Dotonbori and 2.8 mi (4.5 km) from Osaka Castle. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 6 mi (10 km). Nishi-Umieda Station is only a 5-minute walk and Umeda Station (Hanshin) is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 790 out of 1000 reviews
Rating 8 - Good. 146 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a five star hotel, from the staff, the room, the detailed marble and fine hardwood trim! Gym, pool, spa all first class and with a favorable U.S. dollar exchange rate--a great deal.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful breakfast buffet. So much variety and all delicious! Beautiful property with wonderful helpful staff. I highly recommend this hotel
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reminiscent of London at its finest. Service impeccable, rooms spacious and clean, restaurants highest quality and delicious. Will return here when back to Osaka
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and we especially are thankful for the staff extremely generous and supportive. The hospitality throughout the various amenities was excellent.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had access to the executive lounge which was well worth the extra cost. Great location and this is my favorite hotel in Japan and best Ritz
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness
Excellent Hotel that lives up to as well as exceeding many of the Ritz we have stayed at. The amenities were as expected however what truly stood out was the hospitality of all the staff. The employees of this hotel are the best I have yet to encounter
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bobbak

Liked: Cleanliness, amenities, property conditions & facilities
Excellent beautiful hotel. Great location. Staff and room above and beyond.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Ritz Osaka in Mar 2926. The services and staff are exceptional. They helped us to find lost cellphone which we left in a taxi when we felt helpless.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dijana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Accommodation, food, staff, attention to detail and hospitality has exceeded our expectations.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Tae Hwan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mia

Liked: Cleanliness, property conditions & facilities
Very classic vibe. The staffs are very friendly and helpful. Quality of bed was excellent.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, ggood service and well located
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service. Amazing food. All around exceptional experience!!!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Roxana

Liked: Cleanliness
Everything was great! Beautiful property, Super clean, with extremely helpful staff! Breakfast was amazing!
Stayed 2 nights in May 2025
Verified

4/10 Poor

Isabel

Liked: Cleanliness, amenities
Staff was extremely nice and helpful. The hotel itself is upsetting outdated and corridors so long and curvy that you get lost or dizzy
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing stay from the moment we were picked up at the airport. Would stay here any time
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff! We always enjoy our stay at the Rotz Carlton.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, staff attentive and friendly, breakfast buffet amazing and the room lovely. Great location for exploring as only a short walk to the station.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.. If only they had more vegetarian food options would have been awesome.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Harri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing! Executive lounge marvelous with excellent service all day. Hatsu is special!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short stay was impressive, starting with the staff service, the spacious room with a lot of amenities, the spectacular view of the city, and many choice restaurants.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

anshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World Class Hotel and Staff in Osaka

Every staff member goes out of their way to make your stay not only a great one but an outstanding one. Every interaction was first class from our arrival to our departure.
Epic view of Osaka
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and conveniently located. Underground passage connects to JR Osaka Station with many eateries and department stores!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond on every little detail
Stayed 1 night in Oct 2024