Cari Hotel di Puerto Vallarta

"La habitación y las instalaciones están muy limpias, la vista a la playa muy hermoso, el personal atento en especial Ismael que nos recibió en la entrada siendo parte de los botones. El único tema es que en varias áreas en común el aire acondicionado no funcionaba"

"Loved it we will be back"

"La q da las toallas para la alberca éramos 3 personas y todo el tiempo no me quería dar toallas me decía q tenía q ir a recepción a pedir unas tarjetas y a toda la demás gente le daba toallas y nomas le preguntaba en q habitación estaba y le daba 3 a 4 toallas fui a recepción y solo me dieron una tarjeta y ella solo me quiso dar una toalla q porq era por targets y me volvió a pedir q fuera a recepción por 2 tarjetas mas para darme otras toallas para mis 2 hijos y a otra gente solo le daba...

"Great stay!"

"Great value for the price. The staff is amazing and very helpful. The two dinner restaurants are very good. The buffet is decent, but could improve more. The beach is nice, but can be rough at times. I felt the swimming pool was over warmed. However, my family enjoyed the whole stay. I was not aware that as a silver Expedia member they offer extra perks. The best was, having breakfast a la carte, which this meals were great!"

"Todo estuvo muy agradable, desayuno buffet y a la carta. Lo mas sobresaliente siempre fue el staff, muy amable en todo momento"

"loved this hotel super clean and spacious rooms! the staff is okay but overall did have a good experience. Didnt buy anything from the bar for the same reason didnt feel the bartender so welcoming but not a deal breaker I would stay here again. Great for a couples weekend getaway."

"My wife and I had a fantastic few days in this Hotel. The staff is very attentive and helpful, they were always friendly. The hotel is always clean with a fresh fragrance of cleanliness."

"Todo excelente muy buen servicio"

"Check in was fast, however the receptionist did not explain anything. How the room numbers worked, where were the elevators. Got to the room and couldn’t get in bc she did not activate the cards. Sink got clogged after first hand wash (sure it was already that way). AC was not cold enough. One plug electrical outlet was the only one working so couldn’t charge more than 1 device at once in the room. We could hear our neighbors really close thru the connecting doors. We only stayed one night thank...

"The hotel appears to be understaffed and unprepared for the number of guests it accommodates. The dining area is too small for the volume of people staying there, resulting in extremely long lines. We had to wait nearly two hours just to be seated at the buffet. Customer service was also disappointing. Staff members were often rude and seemed bothered when guests asked for assistance, making it difficult to get help when needed. The room conditions were uncomfortable as well. The air...

"The staff was extremely friendly and helpful. Very attentive. Environment was great."

"Great vacation place great food bar areas excellent and great service"

"Muy buen atención en todo"

"Habitación muy limpia personal muy atentoyconla playa a pie del hotel"

"Hotel bien ubicado, personal muy amable y atento, el club de playa esta a 3 cuadras. El aire acondicionado enfría solo hasta 26 grados, no hay manera de regularlo mas frio, por lo que se siente mucho calor dentro de la habitación. No hay elevadores. Hotel tipo hacienda, modesto, alimentos de buena calidad."

"Esperaba más. El proceso de recepción resultó algo lento, ya que cuando llegan autobuses con grupos grandes se les da prioridad, lo que retrasa la atención de huéspedes que viajan en grupos pequeños. La alberca principal estuvo sucia durante los dos días de mi estancia, aparentemente por el consumo de bebidas dentro de la misma o por algún incidente que no fue atendido con rapidez. En la habitación varios contactos eléctricos no funcionaban y había un olor constante a humedad. Como punto...

"We have stayed at Secrets at Vallarta Bay 4 times over the last 6 years because we know what to expect; clean areas, good food and amazing service from the staff. The pools are cleaned daily, the rooms are a bit dated but comfortable and cool, and the on site restaurants offer good quality and variety so leaving the grounds is not necessary. A minor complaint was construction creating some noise next to the resort, but nothing that affected our stay. We will be heading back soon!"

"La habitación impecable, todo muy cómodo, limpio y en excelentes condiciones y los cócteles de muy buena calidad. El personal súper amable aunque escaso, la comida normal, nada extraordinario."