Cari Hotel di Jalisco

"great private location of resort with clean beach and easy access, good food and friendly staff. Great evening entertament shows, very talanted artists. Easy to book and get tour or adventure."

"Todo acerca del Hotel, instalaciones, atención, servicio, limpieza de las habitaciones, albercas, la playa es maravillosa, todo es excelente, la excepción es la calidad de la comida en los restaurantes de especialidades, es pésima la comida, ninguno valió la pena, cenamos en el restaurante asiático en mesa de Teppanyaki, el que preparó la cena no tenía ningún sazón, muy malo el arroz Yakimeshi, y el Teppanyaki, con muy pocas verduras, montones de mantequilla y con mal sazón, aparte se veía poca...

"Beautiful beach with marine life in just a meter away from the shore. Food is quite ok sometimes they were super fresh but the next day turned out not great anymore. Only 2 out of 4 elevators working for the entire 4 days 3 nights. Staffs are very nice and friendly, I love their people so much. The room is non-smoking however it still has the moody/wet smell (which is the only thing I was upset about). Overall 8/10 and definitely will come back at least once a year."

"Staff was nice and proactive."

"Absolutely love this place. Everything was perfect"

"La comida estuvo muy bien lo unico que no me gusto que insisten mucho en que compres los paseos"

"Issue is they are doing a remodel and staying open. The main dining area is closed and food offering distributed around hotel crowded and inconvenient!! The staff are working very hard to keep up under the circumstances. On going noise from remodeling Should be offering 30% discount during construction which will take many more months. They need to blitz remodel of general dining area and get it done quickly"

"Muy buen hotel de playa , buena ubicación cerca de Restorantes y playas"

"It is not my first time staying in Tropicana and I really like it but my friend had a very different experience with them and I feel so bad how they handled the communication and this is not her first time here. She stayed in this property 2 years ago and how they dealt with her issue lacks "empathy" especially with the on-duty Manager on October 31. I do not know if its due to language barrier or she just does not really care. Especially when my friend spoke to her and give her a respond...

"Great experience , the staff is so helpful and kind 🤍"

"The wait for dinner at the fish house was 1 hr to get main dish served. Unacceptable. The staff didn’t have any events to do during the day. Poor attempt to coordinate. Phone didn’t work,"

"Excelente servicio"

"Todo muy excelente solamente si no me gustó que los climas estaban fallando también llegué cansado del viaje solamente querría bañarme y no tenía toallas tuve que ir a pedir y se tardaron no tenías toallas ni el clima estaba funcionado y el cuarto caliente me quedé dormido y estaba literal sudando"

"The best"

"This was our second stay at Garza Blanca, and once again, we had a wonderful experience! Communication before arrival was excellent. I’d expressed concerns about potential construction noise, and the team was incredibly responsive, even offering a complimentary upgrade that ultimately wasn’t needed. Our only real frustration was check-in. We were sent from the main lobby to Sanctuary, only to be sent back again, adding about an hour of waiting after a long travel day. Fortunately this was the...