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"Très bon hôtel rapport qualité prix pour un standard nord-américain. Service toujours impeccable, sourire et gentillesse hors norme. On m’a offert un déjeuner avec accès au salon inclus pour tout après midi et soirée avant 21h. Le seul bémol est l’ordinateur libre accès qui n’est pas connecté à l’internet malheureusement. "

"The hotels is very clean and the location is perfect, staff is very helpful. I will love to comeback and recommend this hotel."

"Room was clean. Breakfast was good, had selections of western and traditional javanese/indonesian food."

"Room, a/c, staff, location all good. No complaints."

"Ckean room, nice staff "

"On the surface, this is a modern hotel with reasonable facilities. However, there are loads of pros and cons. The rooms are a little bit worn, staff don’t speak that much English and most of the clients are Indonesian. Breakfasts offer loads of choice: two rice options, one noodle, a veg stir-fry and a fish or chicken dish, plus several buburs (porridges), simple cakes and pastries, plus fresh fruit. But the coffee and tea are weak and lukewarm – barely drinkable; I ended up walking to the central Tugu station nearby to get coffee from the convenience store. Also, the building next door to the hotel is a church, and at weekends you'll have to put up with the band at evening service, not to mention a 6 am (!) band rehearsal on Sunday followed by more music. Overall I had an OK and very affordable stay, but it could have been much better if the management paid more attention to details."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"The basement parking entrance & space are p0very tight. I suggest to have a better design for the transport parking facility."

"Broken shower which was never fixed over our 4 night stay dispite telling them. A lot of mould. Incredibly spicy traditional breakfast. It’s only saving grace was that the beds were comfortable even though I did have a single duvet in a double duvet cover.. "