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"Good"

"I stayed in 7 different hotels during my 5 week Asia trip and this would probably rank at 1 or 2. I stayed in the standard twin room (23SQM). The finishes and decor was top notch, and that washroom was so nice. Clean, sleak and had an amazing shower. My 5yr old said he loved the shower. Check in and out took maybe 5 mins each. Staff helped with luggage delivery to our next hotel. Size wise, I would say with 3 ppl and 5 luggages it did make our room a bit cramped. For Japan standards though it was better than our hotel in Tokyo. Location wise, there's a convenience store, bakery and subway station right outside the hotel."

"Wonderful hotel. Very clean. Service was exceptional "

"The staff were so poite. Everything went well with our stay."

"Hotel very convenient as it just outside the JR exit. Room size may be a bit smaller but luggage can put under the bed. Bathroom a bit small but have a small bathtub. Weird thing is Air Con temperature can’t be adjusted as it a centralised. So sometime at night sleeping feel a bit hot. Over all is okay "

"We had a room with a queen bed & 2 twin beds. To our surprise, we had 2 bathrooms for us to use. It was a convenient. Our room was spacious- got a space for a 2 seater sofa to relax in. Room was clean. Staff were great! Breakfast had a good variety. Laundry was convenient. We would stay here again. "

"the room is a bit small, free spa roof top access, felt very clean there"

"Excelllent "

"The entire staff at Swissotel was amazing! I was continually impressed with the level of service and willingness to help with any and everything. The best customer service I have experienced at a hotel (and I travel 150+ days a year)"