Hotel Dekat Cool Crest

"I booked and paid for our World Cup room through Expedia in May. Upon arriving I had to provide my credit card for incidentals. The hotel was.clean, the staff was great, and the breakfast buffet was the best I have ever seen at a hotel. Our World Cup experience was great. Then I get home and found out the hotel charged me for the room a second time. The room was $1100 so getting charged a second time is a little rough. I have called customer service twice without any resolution. I have called...

"Our room was clean and spacious though a bit outdated. Staff was helpful. Breakfast was good."

"Positive: A/C, hot water and parking Negative: No restroom at the reception area, the property is not well maintained. Marie, the lady at reception was very helpful and the lady at the cafeteria was so nice."

"El hotel solo es para quedarse una noche, no cuenta con variedad en el desayuno, no hay agua para tomar y el hotel es feo!"

"Tranquilidad"

"Llegué al lugar y no llegué a hacer el check inn estaba tan sucio, mal estado y mal oliente que decidí no quedarme. Tuve que buscar otro inmueble y no me quisieron devolver lo pagado. No es ni de dos estrellas, si alguien busca por cercanía al estadio hay mejores hoteles enfrente. El personal amable pero cerrado, no lo recomiendo para nada. Pésimo."

"The room we stayed in was very nice. Also, the host was quite friendly and very helpful."

"This place is lovely, feeling like in family The personal is very friendly"

"Staff was courteous, room was not as clean and run down, sink was clogged and reported to front desk which they said maintenance would come the following morning, checked out 4 days later and never came. Also no hairdryer or iron incase you need that nor shampoo just 2 bars of soap"

"Clean room and fun stay, some staff was great, others where just okay. Overall a good experience"

"Well it was a place to sleep for the night. Shower had holes in the wall, curtain had already fell off and they fixed it and did not fix the holes. All the tvs were hung crooked. Kinda dirty. The breakfast was a let down. I just wish the soccer fifa was not in town so I could have got a better room at another location. I have a year old baby and was afraid to set her down. If you need a place to sleep and don’t care where this is your place but if you have a small baby or want a clean experience...

"When the door lock broke they moved us with no fuss and where so nice!"

"Paid for a king size room and was stuck with a queen. No towels, only one blanket soni asked if they had an extra and they replied no. Verh poor experience 5/4/26 and this wasnt better. Would not recommend at all! Poor attitude and atmosphere."

"Outdated hotel, shower drainage wasn’t working, very expensive and there was no internet. On the website it lied about the location were we were trying to get."

"I usually travel and stay at inexpensive hotels. I don't need a lot. Just a decent place to stay. I booked two rooms for my wife and I, and also two other people we traveled with. There was rust in the tub in my room and the toilet seat was loose and the roll of tissue on the side of the toilet was just about gone. But I could live with the room. But the other room had no chairs to sit on! And the television in that room buffered the whole time. If you switch channels you had to wait a...

"Cumple con lo ofrecido, si va en vehículo propio es ideal porque tiene un gran parqueadero. El desayuno es todos los días lo mismo, pero por el precio está bien!"

"Very nice staff"

"La habitación estaba bien, aire acondicionado funcionando y el agua de la regadera salía caliente así que eso es suficiente para nosotros. Todo bien dentro de lo que cabe."

"Horrible experience"

"Room did not have ice container or any cups. Breakfast was unsatisfactory. Only bagels and cereal. Juice dispenser had broken sign on it. Really shows what lack of effort looks like."