Shangri-La Hotels and Resorts Chinatown hotels

"We have spent 8 nights at Gurney Bay Hotel All hotel staff were very friendly, cheerful and attentive. Location was excellent with nearby restaurants and shopping malls. The room was very clean and comfortable. Hotel breakfast was good with decent varieties of Malaysian cuisine. We must come back again for future vacation. "

"What an amazing hotel. Beautiful grounds for a week of relaxation in Penang. Rooms were immaculate, breakfast was epic and the pool and gym were great. We will be back"

"Great room with a view, good upkeep and decor, generous sized rooms, easy parking, great location. Convenient gym and pool. Easy access to small mall with good coffee shops and mini mart. "

"Staff were so kind and dedicated for all services. I could spend my special trip with a clean room."

"Excellent service!! They catered to all my special requests. Food is delish and reasonably priced! And the hotel rooms are a lovely colonial charm! However the beach infront hotel is not a private beach."

"Historic hotel in the middle of Georgetown with plenty of dining and drinking options nearby, walkable to most of the historic spots on the island. Highly recommended if you want to experience living the tradition Penang culture. Excellent restaurant serving Peranakan food as well "

"Good location. Lots of hawker stalls nearby. "

"Breakfast buffet is not diverse in choices. "

"Excellent service, hotel and location , very helpful staff "