Cari Hotel di Pulau Pinang

"Very average service "

"Tempat yang sesuai untuk seisi keluarga. Kemudahan yang menyeronokkan. Selesa dan selamat."

"Terbaikk Cuma sarapan belum byk menu lg Overall ok Bilik cntik selesa ank2 suka Puasht"

"Arrived late on the check in date but was greeted with tea time even though it was after tea time session. stay was excellent with clean and quiet bedroom. breakfast was great as well with mixture of local and western food. overall a great stay within a great location. things to improve: cant lock toilet door, and the sliding door is noisy. parking is also inconvenient."

"The hotel is clean , big and convenient. Opposite hotel have food court Things need to improved is lift. "

"Hotel rate as 5 star but we never feel to be serve like 5 star. Buffet Breakfast - restaurant not able to occupied guest while the night before hotel was service with wedding and foreigner bus trip. We have to queue for long in order to be seat. Table cleaning was not well clean. Asking for child kiddy set which need 3 follow up and requested with different servant to be given. Food was not refill after finished. Buffet Dinner -> servant was not enough to well serve all customers. Our tables...

"all was good except waiting on room till 3.15pm"

"Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean"

"Sebagai gold member saya sering di beri bilik suite sebagai upgraded di hotel pilihan yang ada VIP member. Tetapi hotel ini tidak memberi apa2 jenis upgrade. "

"Family room 632 I arrived on the 24th with my family (wife and 2 kids – ages 2 & 3) at the hotel lobby at 1230pm with 2 crying cranky kids awhile past their nap time. After queuing at the reception for about 10 minutes I requested for an early check in from the 3pm allocated and request denied. The receptionist (Indian lady) apologized and told me check in time was set at 3pm and asked me to wait till then. I then asked if she could perhaps check the room availability (hoping in the off chance...

"Nice place to stay and staff all are present and helpful "

"Not really satisfies. The bath tub not working well suppose been check before customer check in. The safe also not working well. Concierge always looking at the phone bad service. Maybe I’m not driving luxury cars. "

"Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again "

"Beautiful clean hotel - lovely design and furniture throughout. Very large rooms, ok breakfast. Liked that bottled water was provided and water plentiful around the hotel. Afternoon tea was a nice treat in the afternoons. Great location - easy to walk everywhere. Only complaints would be the room always smelt musky - like it needed fresh air. And the hotel is next to an event space so it can be loud in the evenings from the event music and from event staff packing up after the event. During our...