Hotel Dekat Broughton Shopping Park

"A lovely property with tasteful decor. All the staff are very pleasant. Palm Court restaurant was really nice, and the gym and swim facilities were good. The Sunday carvery is excellent and complimentary products in the room a nice touch. Not a lot of seating in the bar if wanting drinks only, most of it is for eating. Similarly, car parking is at a premium with a wedding on. Changing rooms are quite small, and could do with a spin machine for drying trunks (many have these now)."

"Was clean well situated"

"Great reception staff. Goof place to stay close to centre and zoo"

"Excellent hotel and friendly staff. Will book again. Thanks."

"Very modern. Close to everything."

"I chose this hotel to be near the racecourse. It is 30sec away. There is one even nearer but it is a Holiday Inn Express. Potential guests should understand this is an 'unstaffed' hotel. No kitchen, no meals and no concierge. You have a keypad for the main door and another one for your room. You let yourself in and out. And there is a machine where you can leave a tip! The building appears to have been converted from a large terraced house in a side street. The quality of my room was very...

"Where do I start we got to the hotel on the first night go to the room to find there was no bedding for the kids we got charged for breakfast the next day for the kids the staff are useless the pool was closed by 7pm even tho is stated it was open till 9pm all the carpets in the hall way were taped down or ripped up the place is a joke for the price we paid"

"At first, we felt a bit hesitant since it was someone’s house and there weren’t any clear signs—we just walked onto the property. When we got to our room, it was lovely, though I was still slightly unsure because you could hear people in the main house, and I wasn’t certain about privacy or whether anyone could enter our room. However, no one did, and our concerns quickly faded. The room itself was beautiful—bright, airy, and very clean. The bed was comfortable, and the views were absolutely...

"Great location. Hotels decor is beautiful and the staff are helpful and professional."

"Great place to stay. Staff at reception were very helpful."

"Rooms were spacious and lovely and nice outdoor area. Breakfast was nice and I got to sit in (lovely) separate dining area, as I had my Goldendoodle with me, which I was happy with, as it meant I could chill as he had lots of space to lie down. My only negative was we had to pay for parking at £13 (for 24 hrs I think). It was just an expense I hadn't expected. Other than that, everything was great. Would definitely go back if in that area again."

"All good on arrival , room not ready so went for a drink, back at 15.00 room ready(320) looked great but stank of sewage, wife complained ( I can't speak), relocated to room 220, nice room, spotless. All ok until shower time, only one towel, wife complained again, rectified. Went for dinner, all good except tables in bar area not cleaned and had debris on them. Sat down to dinner, ordered food and bottle of chateau neuf de pap, food came, no wine, didn't have any neuf de pap, ordered...

"We couldn't fault anything. Staff we're friendly. We had an evening meal and breakfast both we're very good. We stayed in the Brewers Cottage a really lovely cosy room. We enjoyed our stay so much we have booked again for the end of July."

"Lovely hotel, our stay was amazing as always!"

"Very quirky but in a nice way. Very clean and staff Very helpful. Would definitely go back."

"The staff were very friendly and helpful."

"Close to shops, restaurants, etc. easy to find, plenty of parking, beautiful surroundings, kind and helpful staff, everywhere is clean, food is delicious."

"The bed was very uncomfortable!!! It dipped in the middle so it was quite difficult to lie flat. The balcony only had one seat on it but, as we couldn’t get the door open anyway, that wasn’t a problem. I didn’t take a shower cap with me as I expected the hotel to provide a selection of toiletries. It didn’t. The shower head was a bit loose and out of my reach and, at one point, it was actually pointing at the wall with most of the water running down the wall. We definitely would not return and...